This report provides the opinions of 107 MNOs on the status of eSIM for the roaming consumer. The aim of this report is to give all MNOs and other interested parties an understanding of the current strategic opinions and an estimated timeline for the roll-out of eSIM services. Information on MNOs’ strategic plans for eSIM was collected from key roaming executives from 107 MNOs in 92 countries. The data was captured in October and November of 2017.
This report also reviews input from various MNO sources to summarize the evolution of eSIM.
The Report Contents with page numbers:
About the Authors 4
Introduction 5
The Objective of this Report 6
Executive Summary 6
Consumer eSIM Approaches 6
The Short Story of eSIM 8
The eSIM Timeline 10
MNO Participation in this Survey 12
Consumer eSIM Positive or Negative 13
Strategic Analysis 15
Is eSIM an Opportunity or Threat for MNOs? 15
MNO Views 17
How many SIMs are eSIMs? 17
eSIM percentages from Internet of Things and Consumer 19
IoT eSIM Rollout 20
Consumer eSIM Rollout Device types 21
eSIM Devices 22
Vendors types that will utilise Consumer eSIM 23
Regions were Consumer eSIM is expected to be popular 24
International Roaming Scenarios 25
eSIM for Roaming 25
Inbound Roaming 26
Outbound Roaming 27
Timeline for Support for Roaming Scenarios 28
Domestication of Roaming Subscribers with eSIM 29
MNOs Investment in eSIM (non financial) 31
Notes on Our Report 32
Eligibility for taking part in this report 32
Your Feedback, Our Future Reports 32
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This report is available from 19th January and contains up-to-the-moment Strategic insights on Roaming Consumer eSIM. It has 32 pages. -
This report is available from 30th January and contains the latest Strategic insights from MNOs on IoT Security. It has 29 pages.This report provides the opinions of 89 MNOs on IoT Security. In this report ROCCO wants to uncover by sincere and honest MNO feedback, what MNOs are seeing and doing about IoT Security. What advice if any they have for other MNOs and Vendors to prepare and to protect the industry from security breaches. We all know that IoT brings opportunities, but are those opportunities matched equally by the opportunities for hackers they present? This report also reviews input from various MNO sources to summarize the evolution of eSIM. The Report Contents with page numbers: About the Authors 4 Introduction 5 Executive Summary 6 Background 6 The Objectives of this Report 7 What is IoT Security? 8 MNO Participation in this Survey 10 Internet of Things Revenues now and by 2020 11 Active SIM Cards 12 Percentages of IoT Sims versus Consumer Sims 13 Expertise in IoT Security 14 Departments Responsible for IoT Security 15 Strategic Analysis 16 IOT Vertical Markets and their Security Risks 16 Security Risks known to MNOs as Connectivity providers 17 The Seriousness of the Security attacks 18 Signalling Security Risks 19 Where Signalling Security Attacks Originate from 20 Average Monthly Revenue per Connected IoT Device (ARPC) 22 Advanced Security Features as Standard 23 Willingness of Enterprises to invest in more Advanced Security 24 Charging Mechanisms for MNOs offering Advanced Security Features as VAS 26 IoT Security Awareness 27 Eligibility for taking part in this report 28 Your Feedback, Our Future Reports 28 -
This Report contains 50+ Pages of Data into Market Pricing trends for IPX Data Roaming November 2017 - February 2018- Executive Summary (as provided to the 63 Operators who took part in the Research)
- The average, lowest and highest rates across regions of the world. Based on the 63 Operators who were interviewed globally on their perspective on IPX Data Roaming Pricing
- Set-Up fees
- Monthly fees
- Volume Based fees
- Charging Models
- Comparison Analysis by Operator Type
- Comparison Analysis by Region
- Detailed Analysis of each factor in the pricing giving an overall view of cost
- Bundling that occurred with other products
- Strategic conclusions by ROCCO management team
- This Report is sold on a single use license basis. An Unlimited distribution version of this report is available for purchase.
- For our Report Points customers, this report counts as 3 Report points
- Subscription Customers receive this report for free with their package
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This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 6 leading vendors in the market. It is Published on Friday 11th May 2018.The Strategic Analysis Version of the report contains:
100+ Pages of data related to Roaming Management Systems Interviews with 6 Vendors Simple to view infographics which explain and contrast the opinions of Vendors Content with page numbers: About the Authors 6 Introduction 7 Executive Summary 7 Background 7 The Objectives of this Report 7 What is RMS? 7 The Future of RMS 7 The Vendors 7 Overview 8 Their International Presence 8 Ownership Structure 8 Length of time in Roaming Management Systems 9 Primary Business Focus 9 Top Product offerings 10 Future Focus 10 Personnel 11 Revenues 11 GSMA Membership 11 Investment returns 11 Time Saving considerations 12 Revenue Improvements 12 Name of RMS? 13 RMS launch times 13 The top three words or phrases vendors use to describe their RMS. 13 RMS Brief Overviews 14 RMS Modules Integration 15 Module Purchasing Options 15 Integrated Wholesale and Retail Modules 16 Module overviews by Vendor 16 RMS Integration 19 RMS differentiation 19 Client numbers 21 RMS Global Availability 21 Discounts and Promotions 21 Interface Presentation 21 Interface Training 22 Information Accessibility 23 Reports 23 Adding Users to the RMS 23 RMS Alerts 24 Partnering with Others 24 RMS Automation 25 GSMA Standards 26 RMS Reliability 26 RMS supported services 27 Technical fix rates 27 Improvements 28 System adaptability 29 5G Impact 29 eSIM Impact 29 Internet of Things Impact 30 Internet of Things management 30 Troubleshooting 31 A2P SMS 31 Real time monitoring 31 Simulation Tools 31 Delivery timescales 32 Installation 32 Hosting Options 32 Steering platforms 33 FCH and DCH Modules 33 Mobile login 33 Partnerships 33 Roaming Regulations 34 Customer cost savings 34 Secure access 35 Fraudulent Liability 35 Customer Service 36 Training 37 RMS Sales Team 38 Endorsements 38 Case Studies 38 The future of RMS 39 How could Operators be better educated in RMS 39 Notes on our Report 40 Identifying Vendors 40 The Vendors 41 Approach and Methodology 41 Eligibility for taking part in this report 41 Your Feedback is welcome 42 Our Future Reports 42 Annex A: Directory of RMS Vendors 42 Annex B: RMS Vendor Interview 42 BICS 43 Enghouse Networks 53 Quantillo 68 RoamSmart 80 Roamsys 93 Yaana 109 Payment terms:- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
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This Report contains 75+ Pages of Data into Market Pricing trends for Diameter Signalling Transactions December 2017 - April 2018- Executive Summary (as provided to the 65 Operators who took part in the Research)
- The average, lowest and highest rates across regions of the world. Based on the 65 Operators who were interviewed globally on their perspective on Diameter Signalling Transactions Pricing
- Set-Up fees
- Monthly fees
- Volume Based fees
- Charging Models
- Comparison Analysis by Operator Type
- Comparison Analysis by Region
- Detailed Analysis of each factor in the pricing giving an overall view of cost
- Bundling that occurred with other products
- Strategic conclusions by ROCCO management team
- This Report is sold on a single use license basis. An Unlimited distribution version of this report is available for purchase.
- For our Report Points customers, this report counts as 3 Report points
- Subscription Customers receive this report for free with their package
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This report contains up-to-the-moment Strategic advice on Roaming Bill Shock, specifically in context of MNOs opinions and data regarding the effects on regulation on Bill Shock. This Strategic Analysis Report has been created based on interviews with 102 MNOs and 9 MNO Groups and contains 30+ Pages of data on Roaming Bill Shock. -
This report is available from 30th July 2018 and contains up-to-the-moment Strategic advice on VoLTE ROAMING This Strategic Analysis Report has been created based interviews with MNOs and International Vendors and contains 30+ Pages of data Executive Summary (this part of the report is sent to the MNOs who took part in the research for free)- Highlights from the Report
- Contents, About the Authors, Introduction, The Objective of this Report,
- What are the benefits of VoLTE?, Executive Summary, The VoLTE Roaming Environment, The Threat to Traditional Voice Roaming Revenues,
- MNO Strategies on VoLTE Roaming,
- MNOs Status with LTE and VoLTE,
- Launch timeframe for LTE and VoLTE,
- Status of Roll-out of VoLTE Roaming Services
- Overview Vendor Strategies on VoLTE Roaming,
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This Strategic Analysis Report contains 100 Pages of Market Intelligence into 8 leading vendors in the market.The Strategic Analysis Version of the report contains:
100 Pages of data related to Alternative Roaming Solutions Interviews with 8 Vendors. Simple to view tables and infographics which explain and contrast the opinions of Vendors Content with page numbers: Contents 2 The Authors of this Report 5 Executive Summary 6 About this Report 6 Introduction 7 The what, why and how of Alternatives 8 The Future of Alternative Roaming Solutions 12 Strategic Analysis 14 Before the Alternatives - The Birth of Roaming 14 Roaming at 20 16 Roaming Today 19 The Vendors 22 Overview 22 Ownership Structure 22 International Presence 23 Top Product Offerings 23 Primary Focus 24 Future Focus 25 Personnel 25 Revenues 25 The Solutions 26 BICS 26 Mobilise 28 Mobolize 29 Monty Mobile 30 Symsoft 33 Tele2 34 Trawell Data Services 35 UROS 36 Vendor Differentiation 39 Client numbers 40 GSMA Membership 40 Client Support 40 Customer Segmentation 40 IoT Roaming Support 40 Billing Preferences 41 Implementation Process 41 Fraud and Security 41 Financial benefits 41 Compatible devices, software and other equipment 42 Renting or leasing the solution 42 Data Roaming, Download speed and limits 42 Connected devices 43 Pricing 43 Endorsements from customers 44 Strategy 44 Notes on our Report 46 Identifying Vendors 46 The Vendors 46 Approach and Methodology 47 Eligibility for taking part in this report 47 Your Feedback is welcome 48 Our Future Reports 48 Annex A: Directory of Alternative Roaming Solution Vendors 48 Annex B: Mobile Engagement Vendor Interview 50 BICS 51 Mobilise Holdings Ltd 58 Mobolize 65 Monty Mobile International Ltd 67 Symsoft AB 76 Tele2 AB 83 Trawell Data Services 87 UROS Ltd 95 Payment terms:- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
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This Strategic Analysis Report contains 550+ Pages of Market Intelligence into 17 leading vendors in the market.The Strategic Analysis Version of the report contains:
Content with page numbers:- The Authors of this Report 8
- Executive Summary 8
- Introduction 9
- The History of Fraud 11
- The Present 13
- The Future of Fraud 15
- The Vendors 17
- Ownership Structure 17
- When the Companies were Founded 19
- Mission Statements 19
- Their Business Focus and Product Offerings 20
- Future Strategy 20
- The Solutions 21
- Vendors Organised by Fraud Type 21
- Adaptive Mobile Security 30
- Anam Technologies 41
- ARAXXE SAS 45
- BICS 54
- Enghouse Networks 60
- JT Global 62
- LATRO Services, Inc. 64
- Mobileum Inc 66
- Mobius Wireless Solutions 68
- Netaxis Solutions 76
- NetNumber Inc 78
- Positive Technologies 80
- Starhome Mach 88
- Syniverse 91
- WeDo Technologies 93
- XINTEC 108
- Their Headquarters, Office Locations 110
- Their Employment Strategy 110
- Annual Revenues 111
- GSMA Membership and Partnerships 112
- Customers Top 3 Vulnerabilities 113
- Biggest Obstacles to proactively Detecting and Responding to Fraud and Security threats 116
- Data Analytics 118
- Growing Threats 119
- Greatest Impacts 119
- Information Sharing 120
- Non-Financial Losses 120
- The Fraud Prevention Budget 121
- Telco auditing/security testing 123
- Fraud and Security Consulting 123
- Machine Learning 124
- Cloud-based Solutions in Fraud Prevention 125
- Does your company support cloud-based fraud solutions? 126
- Key Regional Trends 126
- Their predictions 128
- What should MNOs know about fraud prevention? 128
- Annex A: Vendor Directory 130
- Annex B: Vendor Maps 132
- Distribution Fraud 133
- Subscription Fraud 135
- Prepaid Fraud 139
- Business Fraud 142
- Technical Fraud 150
- ANNEX C: Vendor Interviews 155
- Adaptive Mobile Security 155
- Anam Technologies Limited 189
- ARAXXE SAS 210
- BICS 243
- Emirates Data Clearing House 287
- Enghouse Networks 302
- JT Global 320
- LATRO Services, Inc. 337
- Mobileum Inc 356
- Mobius Wireless Solutions PTE. LTD 377
- Netaxis Solutions 404
- NetNumber Inc 421
- Positive Technologies 439
- Starhome Mach 467
- Symmetry Solutions Limited 488
- Syniverse 504
- WeDo Technologies 524
- XINTEC 568
- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
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This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on 959 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 49 Vendors (from a possible 180 Vendors) chosen by MNOs: 3MI, A1 Telekom Austria, Acision, AMD Telecom, Anam, Araxxe, ARCH, Bango, Boku, BICS, BT, Cellusys, Centili, CLX, Comfone, Dimoco, Docomo Digital, DT ICSS, EDCH, Etisalat, Evolved Intelligence, Fraudbuster, GMS, Infobip, Latro, Mobileum, Monty Mobile, Nexmo, Nextgen, OpenMarket, Orange Wholesale, PCCW Global, RoamSmart, Roamsys, Route Mobile, SAP, Sigos, Starhome MACH, Syniverse, Symsoft, Tata Communications, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telia Carrier, Twilio, Vodafone Carrier Services, Yaana
- including MNO quotes about them:
- Leadership
- They want to Innovate the Industry
- They inspire you with their ideas
- They exploit Innovation opportunities
- They are open minded
- They think proactively
- They would risk the success of their current products and services to Innovate
- Creativity
- They Invest in research and development
- They sometimes fail in their innovations but they keep challenging themselves
- They help to develop new standards and processes for the industry
- They challenge the standards in the industry, in favour of improving the situation for MNO's
- They Innovate their business to support specific client needs
- They have original ideas
- Engagement
- Their products don't normally have defects or complaints
- They care about making products which reduce costs
- They care about making products which increase quality for MNO's
- They care about making products that create efficiency gains for MNO's
- Their products evolve every year
- You are excited about new products being launched by this company
- Conclusions
- Executive Summary (this part of the report is sent to the MNO's for free)
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This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili, Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
- including MNO quotes about them
- With 18 KPIs on Customer Service
With 18 Customer Service KPIs
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.1. They are friendly and helpful 2. They are patient and listen to my needs 3. They spend the time with me that I deserve 4. We have a respectful working relationship 5. They provide consistent personnel who understand my business 6. When they change personnel, there is a smooth handover 7. They can quickly detect the cause of issues 8. They can quickly resolve issues 9. The first contact I speak with is able to resolve my issue 10. They take responsibility for issues they create 11. They keep their promises 12. They communicate clearly 13. They are well trained on their products and services 14. They speak or attempt to speak my language 15. They offer local support during my office hours 16. They meet face to face with me or offer events I can attend 17. They always give more than I expect 18. They have "The Wow Factor" - Executive Summary (this part of the report is sent to the MNO's for free)
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This report features 21 pages of data regarding Wholesale IOT Discount deals. While the GSMA produces templates for IOT Discounts, there is no standard discount contract used today, no formal processes or models which are standardised. We found out from Mobile Operators how they went about the deals today and most importantly what challenges they faced and advice they would give others.
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.Making the deals is an important, time consuming and strategic piece of work that every Operator in the world has adopted in order to maximise revenues and reduce costs in the face of local competition and the growing demand of Roaming Partners for discounts. This report aims to provide useful insights from Mobile Operators about their strategy for Wholesale Roaming IOT Discount deals, how they are implemented and what issues they face with the processes that are involved.- This report does not contain any information about Wholesale Roaming rates or specific IOT rates with any operator, country or region.
- The report is based on a survey run with global Mobile Operators from May 2018 until August 2018.