• This Strategic Report contains 170+ Pages of Analysis into 52 Vendors in the market (16 Vendors in great detail). Available from Friday 15th June 2018.
    • Executive Summary (this part of the report is sent to the MNOs who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of 21 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Mobile Engagement: What they are using, planning to use and interested in
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    Annex of 15 pages: which covers the rankings of the leading 16 Vendors by Region, Africa, North America, South America, Asia, Middle East & Europe. Vendors who appear in this report are: (In bold are Vendors where MNOs gave detailed ratings) Airtel Business, Agile Telecom, AMD, BICS, Calltrade, Cequens, CITIC Telecom International, Clickatell, CLX Communications, Corporation Tedexis CA, CM.com, CS Networks, C3ntro Telecom, Dimoco, GMS, Infobip, Interactive Digital Media, InterVAS Uganda Ltd, Hook Mobile, Horisen, Javna, JT Global Ltd, Link Mobility, Lleida, Locotel Ltd, Mahindra Comviva, MessageBird, Mitto AG, Mobiweb, Monty Mobile, Mr Messaging Ltd, M-STAT, Nexmo, OpenMarket, Orange International Carriers, Panacea Mobile, PCCW Global, Route Mobile, SAP, Silverstreet, SerwerSMS, SMS Highway, Syniverse, Tanla, Tata Communications, Tele2 Group, Telecom Italia Sparkle, Telesign, Telintel, Twilio Sweden (Beepsend), tyntec. The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • The Market Impact Report contains 100+ pages of analysis into the main providers in the A2P SMS market. Including interviews with MNOs and A2P SMS Vendors. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase.
    • Market Impact Report (£1600) This report
      • Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
      • Annex Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report
      • Annex 5-Year Analysis (£650) Not included. Only available as an annex to Market Impact Report
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
    • Executive Summary (this part of the report is sent to the MNO's for free)
      • Highlights from the Report
      • Vendor Ranking
    • The Strategic Analysis Version of the report contains:
      • Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili,  Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
      • including MNO quotes about them
      • With 18 KPIs on Customer Service

    With 18 Customer Service KPIs

    1. They are friendly and helpful
    2. They are patient and listen to my needs
    3. They spend the time with me that I deserve
    4. We have a respectful working relationship
    5. They provide consistent personnel who understand my business
    6. When they change personnel, there is a smooth handover
    7. They can quickly detect the cause of issues
    8. They can quickly resolve issues
    9. The first contact I speak with is able to resolve my issue
    10. They take responsibility for issues they create
    11. They keep their promises
    12. They communicate clearly
    13. They are well trained on their products and services
    14. They speak or attempt to speak my language
    15. They offer local support during my office hours
    16. They meet face to face with me or offer events I can attend
    17. They always give more than I expect
    18. They have "The Wow Factor"
      UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.
  • Sale!
    This report is available from 6th December 2022 and contains a thorough discussion of strategic aspects related to 5G Roaming. This publication is a perfect guide for Roaming teams that are planning to implement 5G SA or 5G NSA. Also, vendors can understand better what challenges MNOs are currently facing and how they can support them. The Strategic Analysis version of this report contains feedback from 78 MNOs across 53 countries and the participation of BICS, Cellusys, Comfone, SecurityGen and Vodafone Carrier & Partner Services.   Considering the increasing relevance of 5G Roaming, this publication addresses the following questions:
    • When MNOs estimate that they will launch 5G NSA & 5G SA Roaming?
    • What are the main challenges and opportunities of 5G SA Roaming for MNOs?
    • Which enterprise sectors have the biggest interest in 5G SA Roaming?
    • What MNOs think about BCE and its implementation?
    • How MNOs see vendors supporting them for 5G Roaming?
    • What solutions for 5G SA are vendors offering?
    • What challenges are vendors facing in the delivery of 5G Roaming SA solutions?
      The 5G race is ongoing and the opportunities derived from 5G Roaming are emerging. This report is a guide for operators that want to know better what their fellow MNOs have experienced with 5G deployments and for vendors that want to address operators’ needs in 5G Roaming.   The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates
  • Sale!
    The Strategic Analysis version contains 90+ pages of analysis into the main providers in the Signalling Firewall market. Executive Summary contains:
    • MNO’s opinions on the key challenges and future of Signalling Firewall
    • Tier Vendor listing
    Strategic Analysis contains:
    • General Ratings and Brand Awareness for the following vendors: AdaptiveMobile Security, Alaris Labs, AMD Telecom, BICS, Cellusys, Computaris international, Enghouse Networks, Global Message Services, Globe Teleservices, Group2000, HAUD Systems, jtendo, Lanck Telecom, Mavenir, Mobileum, Monty Mobile, NetNumber, Nokia Networks, Orange International Carriers, SecurityGen, Sinch, Sonus, Squire Technologies, Syvazcom and Telecom Italia Sparkle.
    • A detailed Comparison on over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: AdaptiveMobile Security, BICS, Cellusys, and SecurityGen.
    • Net Promoter Score
    • Conclusions Vendor by Vendor with operator quotes on their performance
    • Overall Leaderboard
    • Strategic Conclusions by ROCCO Research Team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Unlimited Distribution License: ROCCO also offers an Unlimited Distribution License. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Out of stock
    This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
    • Executive Summary containing
      • Operator opinions on the key Challenges in the market
      • Tiered Vendor listing
    • Strategic Analysis
      • General Ratings and Brand Perceptions for the following vendors: Adaptive Mobile Security, AMD Telecom, Alaris Labs, Anam Technologies, Antwerp Technologies, BICS, Cellusys, Computaris International, Comviva, GMS, Globe Teleservices, Haud, HGC, Infobip, Lanck Telecom, Mavenir, Mitto, Mobius Wireless, Mobileum, NewNet, Omobio, Route Mobile, SAP, Sinch, Syniverse, Tango telecom, tyntec
      • Then, a detailed rating comparison on over 30+ Leadership and Performance KPIs (defined by the Mobile Operators) on these specific vendors who received 5+ Mobile Operator opinions in this research
        • Adaptive Mobile Security
        • Anam Technologies
        • Comviva
        • Haud
        • Infobip
        • Sinch
      • Net Promoter Score
      • Conclusions vendor by vendor with Operator quotes on their performance
      • Overall Leaderboard
      • Strategic Conclusions by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 19 leading Vendors in the market: Agile Telecom, Antwerp Technologies, Bics, Comviva, GMS, Infobip, Link Mobility, Mitto, Monty Mobile, MrMessaging, Omobio, OpenMarket, PCCW Global, Route Mobile, Sinch, SMS Highway, Syniverse, Tata Communications, Vox Carrier
    • Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
      • Executive Summary of findings from the report
      • Strategic Analysis of the Vendors
      • Vendor Directory
    • Detailed overview of the market and the products
      • Strategic Analysis - The Vendors: A2P SMS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
      • Strategic Analysis - Service Specifics: Covid impacts, A2P SMS Messaging Vendor Types, Their Value Added Services, Their Percentage of the A2P SMS Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Level of Control of A2P SMS Route, Use of Grey Routes, Multi-Hop Routing, A2P SMS Fraud, Spam, Direct Connections, SMS Firewall, Profit Margin for A2P SMS Messaging, Client Rewards and Loyalty Programmes, Plans and Strategy for the Future, Future Predictions
      • Full Interviews with all the Vendors on their products and their outlook on the market: 
        • Annex A: Directory of A2P SMS Messaging Vendors
        • Annex B: A2P SMS Messaging Vendor Interviews
    • What Operators need to think about
    • The future, where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.    
  • This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
      • Leadership
      • Performance in general as a company
      • Performance on KPIs specific to IPX Vendors
      • Brand perception
      • NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
      • MNO quotes on what they think to the Vendors
    • Key Challenges for MNOs with working with the Vendors
    • TOP 3 Requirements MNOs have for the Vendors
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report not later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done so by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 6 leading vendors in the market. It is Published on Friday 11th May 2018.

    The Strategic Analysis Version of the report contains:

    100+ Pages of data related to Roaming Management Systems Interviews with 6 Vendors Simple to view infographics which explain and contrast the opinions of Vendors Content with page numbers: About the Authors 6 Introduction 7 Executive Summary 7 Background 7 The Objectives of this Report 7 What is RMS? 7 The Future of RMS 7 The Vendors 7 Overview 8 Their International Presence 8 Ownership Structure 8 Length of time in Roaming Management Systems 9 Primary Business Focus 9 Top Product offerings 10 Future Focus 10 Personnel 11 Revenues 11 GSMA Membership 11 Investment returns 11 Time Saving considerations 12 Revenue Improvements 12 Name of RMS? 13 RMS launch times 13 The top three words or phrases vendors use to describe their RMS. 13 RMS Brief Overviews 14 RMS Modules Integration 15 Module Purchasing Options 15 Integrated Wholesale and Retail Modules 16 Module overviews by Vendor 16 RMS Integration 19 RMS differentiation 19 Client numbers 21 RMS Global Availability 21 Discounts and Promotions 21 Interface Presentation 21 Interface Training 22 Information Accessibility 23 Reports 23 Adding Users to the RMS 23 RMS Alerts 24 Partnering with Others 24 RMS Automation 25 GSMA Standards 26 RMS Reliability 26 RMS supported services 27 Technical fix rates 27 Improvements 28 System adaptability 29 5G Impact 29 eSIM Impact 29 Internet of Things Impact 30 Internet of Things management 30 Troubleshooting 31 A2P SMS 31 Real time monitoring 31 Simulation Tools 31 Delivery timescales 32 Installation 32 Hosting Options 32 Steering platforms 33 FCH and DCH Modules 33 Mobile login 33 Partnerships 33 Roaming Regulations 34 Customer cost savings 34 Secure access 35 Fraudulent Liability 35 Customer Service 36 Training 37 RMS Sales Team 38 Endorsements 38 Case Studies 38 The future of RMS 39 How could Operators be better educated in RMS 39 Notes on our Report 40 Identifying Vendors 40 The Vendors 41 Approach and Methodology 41 Eligibility for taking part in this report 41 Your Feedback is welcome 42 Our Future Reports 42 Annex A: Directory of RMS Vendors 42 Annex B: RMS Vendor Interview 42 BICS 43 Enghouse Networks 53 Quantillo 68 RoamSmart 80 Roamsys 93 Yaana 109 Payment terms:
    • UK Companies are subject to V.A.T. Paid at the Standard Rates.
    • The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
  • This Strategic Analysis Report contains 300+ Pages of Market Intelligence into 13 leading vendors in the market.

    The Strategic Analysis Version of the report contains:

    300+ Pages of data related to Signalling Firewall Interviews with 13 Vendors Simple to view infographics which explain and contrast the opinions of Vendors Content: The Executive Summary: Contents, About the Authors, Introduction, Objective, Methodology, Abbreviations and Acronyms , Executive Summary, About the Executive Summary, Background, The Participating Vendors, What does a Signalling Firewall deliver, Signalling Firewall: what Vendors say MNOs need to know, Vendors’ vision about the future of Signalling Firewall, Regional trends in the Signalling Firewall demand Vendors: Signalling Firewall Vendors, Ownership structure and when they were founded, Their Revenues, Their Mission, Their Business Focus, Product offerings, Vendor’s SS7/Signalling offer, Their Future Focus for Product Offerings, Their Customers (SMS Firewall and Signalling Firewall), Their Headquarters, Office Locations, Their Employment Strategy Service Specifics: What Signalling Protocols, SS7 Firewall and Diameter Firewall, Is SMS Firewall part of the SS7 Firewall?, Protection against Signalling vulnerabilities, SS7 and diameter attack types, How do Vendors protect against geo location tracking and frauds, How do Vendors protect against interception and TMSI to IMSI translation, How do Vendors protect against DOS denial of service, DOS flooding attacks, How do Vendors protect against extraction of authentication vectors, Compliance with GSMA standards, Signalling solutions for the International Roaming Hubs, International Networks Extensions (BA.21) and Outbound, Roaming Solutions (BA.23), Active monitoring of existing installations, Should MNOs pay fines for Signalling attacks?, Signalling Firewall with stateful inspection, Scalability of the Signalling Firewall solution, Contextual Awareness of the Signalling Firewall solution, Near-Real Time Analysis, The Signalling Firewall Integration into the Signalling Network, Integration Models, Deployment into the Operator’s Signalling Network, In-line deployment, firewall on a stick, Opcode routing, Support for TDM and SIGTRAN, Support for ITU-T and ANSI specifications, Signalling Firewall deployment strategy: Vendors further comments, Interactions with the Operator’s Network, User independence in the configuration, How Vendors speak about their Signalling Firewall Solution, The Vendors and their Unique Value Proposition, Signalling Firewall Virtualization, Benefits of firewall Virtualization, Vendors view on Pros and Cons of a Virtualised Signalling Firewall Solution, Vendor’s support to Signalling Firewall Virtualization, Signalling Firewall in the IPX provider’s network, Virtualization: shared infrastructure and service chaining, Vendors’ view and strategy about Signalling Firewall virtualization, Network security auditing, Port Opening and Black Box Audits, Audit Services for LTE, The key features and benefits of the network security scanner, Vendors’ further comments, Reporting and analysis of historical trends, Dashboards and visualisation tools, Type of reports, user-defined alerts and metrics, Vendors further comments, Signalling Security Consulting as a service, Signalling Firewall: what Vendors say MNOs need to know, Vendors’ Regional Vision and Overall Predictions for the Future Vendor’s Predictions for the Future, Vendor's Regional Vision Annex A: Directory of Signalling Firewall Vendors Annex B: All Vendor Interviews: Anam Technologies, BICS, Cellusys, Computaris International, Enghouse Networks, Evolved Intelligence, HAUD Systems, Mobileum, NetNumber, Orange International Carriers, Openmind Networks, Telecom Italia Sparkle, Symsoft. Payment terms:
    • UK Companies are subject to V.A.T. Paid at the Standard Rates.
    • The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
  • The Market Impact Report contains 70+ pages of analysis into the main providers in the M2M IoT Roaming Monetisation market. Including interviews with MNOs and Vendors of M2M IoT Roaming Monetisation solutions. The Market Impact Report has 1 annex which is also available to purchase:
    • Market Impact Report (€1900) This report
      • Annex Vendor Benchmarking (€600) Not included. Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.