- Team
- Introduction
- About the 24 Report
- Admiration Quads
- The Models
- The Sustainable Profitability Matrix
- Roaming SPM Matrices
- Fraud & Security SPM Matrices
- Messaging SPM Matrices
- The ROCCO Leadership Model
- Roaming Leadership Matrices
- Fraud & Security Leadership Matrices
- Messaging Leadership Matrices
- The ROCCO Contribution Model
- Roaming Contribution Matrices
- Fraud & Security Contribution Matrices
- Messaging Contribution Matrices
- The Innovators
- Tier One Vendor Profiles
- Top 10 Vendor Profiles
- Other Tier One Vendors to Watch
- Industry Trends
- Messaging Trends
- Roaming Trends
- Fraud & Security Trends
- Top Telecom Trends
- Lifelines
- Conclusions
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ROCCO'S ANNUAL REPORT - The 24 Report Each year ROCCO takes the time to review all its research, consulting projects and insights and produces its annual report. For the last three years, our annual report has been featured in board rooms far and wide. The combination of a wide array of sources, allows MNOs to understand better how our industry is evolving and what should be their focus in 2024. By their side, which vendors are the best-positioned to support them. From a vendor perspective, ROCCO’s own competitor matrix gives them a deeper understanding on their positioning in their space. Moreover, it allows them understanding which are the key next steps for 2023. Last but not least, a discussion of the major industry trends is featured as well as the expected developments that are transforming telecoms. If you want to know the main developments that occurred in 2023 in the telecommunications industry and want to have a global perspective about 2024, own this report for your company. Table of Contents
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The Market Impact Report contains 80+ pages of analysis into the main providers in the International Voice market, including interviews with MNOs and international voice carriers. The report is available on November 9th. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on. Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) (Included). Only available as an annex to the Market Impact Report
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The Market Impact Report contains 80+ pages of analysis into the main providers in the international voice market, including interviews with MNOs and international voice carriers. The report is available on November 9th. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase. Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to the Market Impact Report
- Annex Regional Analysis (£650) Not included. Only available as an annex to the Market Impact Report
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The Market Impact Report contains 100+ pages of analysis into the main providers in the IPX market, including interviews with MNOs and IPX vendors. The report is available on September 28th. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on. Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) (Included). Only available as an annex to the Market Impact Report
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The Market Impact Report contains 100+ pages of analysis into the main providers in the IPX market, including interviews with MNOs and IPX vendors. The report is available on September 28th. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase. Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to the Market Impact Report
- Annex Regional Analysis (£650) Not included. Only available as an annex to the Market Impact Report
- Annex 5-Year Analysis (£650) Not included. Only available as an annex to the Market Impact Report
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Sale!
ROCCO'S ANNUAL REPORT - the 23 Report Each year ROCCO takes the time to review all its research, consulting projects and insights and produces its annual report. For the last two years our annual report has been featured in board rooms far and wide. The combination of a wide array of sources, allows MNOs to understand better how our industry is evolving and what should be their focus in 2023. By their side, which vendors are the best-positioned to support them. From a vendor perspective, ROCCO’s own competitor matrix gives them a deeper understanding on their positioning in their space. Moreover, it allows them understanding which are the key next steps for 2023. Last but not least, a discussion of the major industry trends is featured as well as the expected developments that are transforming telecoms. If you want to know the main developments that occurred in 2022 in the telecommunications industry and want to have a global perspective about 2023, own this report for your company. Table of Contents
- Team
- Introduction
- About the 23 Report
- How to be a better Mobile Operator?
- Admiration Quads
- The Models
- The Sustainable Profitability Matrix
- Roaming SPM Matrices
- Fraud & Security SPM Matrices
- Messaging SPM Matrices
- The ROCCO Leadership Model
- Roaming Leadership Matrices
- Fraud & Security Leadership Matrices
- Messaging Leadership Matrices
- The ROCCO Contribution Model
- Roaming Contribution Matrices
- Fraud & Security Contribution Matrices
- Messaging Contribution Matrices
- The Innovators
- Tier One Vendor Profiles
- Top 10 Vendor Profiles
- Other Tier One Vendors to Watch
- Industry Trends
- Messaging Trends
- Roaming Trends
- Fraud & Security Trends
- Top Telecom Trends
- Lifelines
- Conclusions
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Sale!
The Strategic Analysis version of the report is published on 22nd September and contains 90+ pages of analysis of the main providers in the International Voice market. The Executive Summary (this part of the report is sent to the Operators who take part in the research) contains:
- Tier Vendor listing
- MNOs’ opinions on the key challenges and major developments in International Voice (e.g. Top requirements, expected changes in the space,...)
- A detailed Comparison on over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: BICS, China Mobile International, HGC Global Communications, iBASIS and TATA Communications
- Changing Vendor (MNOs indicate whether they are changing their vendor)
- Net Promoter Score i.e. if MNOs actively promote them to others
- Conclusions Vendor by Vendor with operator quotes on their performance
- Leaderboard
- Information about international call volumes and the impact derived from COVID-19
- Strategic Conclusions by ROCCO Research Team
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Sale!
The Strategic Analysis version of the report is published on 15th September and contains 90+ pages of analysis of the main IPX Network Vendors in the market. The Executive Summary (this part of the report is sent to the Operators who take part in the research) contains:
- Tier Vendor listing
- MNOs’ opinions on the key challenges and major developments in IPX (e.g. Key Challenges for MNOs with working with the Vendors, Top Requirements MNOs have for the Vendors,...)
- Providers leaderboard tiered and actual ratings
- A detailed comparison of over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: A1 Telekom Austria, BICS, Comfone, iBASIS, Syniverse and Vodafone Carrier & Partner Services
- Changing Vendor (MNOs indicate whether they are changing their vendor)
- Net Promoter Score i.e. if MNOs actively promote them to others
- Conclusions Vendor by Vendor with operator quotes on their performance
- Leaderboard
- Information about IPX expenditure volumes
- Strategic Conclusions by ROCCO Research Team
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Sale!
NEW ANNUAL REPORT RELEASE – THE 22 REPORT 2022 marks the second edition of ROCCO’s renowned annual report. Last year the ROCCO Research team received a positive reception from both MNOs and vendors about the content featured in The 21 Report. This issue represented a step forward in ROCCO’s industry contribution as it was a result of combining ROCCO’s divisions: ROCCO Research, ROCCO Strategy and ROCCO U. The combination of a wide array of sources, allows MNOs to understand better how our industry is evolving and which vendors are the best-positioned to support them. From a vendor perspective, ROCCO’s own competitor matrix gives them a deeper understanding on their positioning in their space. Moreover, it allows them understanding which are the key next steps for 2022. Last but not least, a discussion of the major industry trends is featured as well as the expected developments that are transforming telecoms. If you want to know the main developments that occurred in 2021 in the telecommunications industry and want to have a global perspective about 2022, own this report for your company. Table of Contents
- Team
- Introduction
- About the 22 Report
- Reflections on 2021
- Admiration Quads
- The Models
- The Sustainable Profitability Matrix
- Roaming SPM Matrices
- Fraud & Security SPM Matrices
- Messaging SPM Matrices
- The ROCCO Leadership Model
- Roaming Leadership Matrices
- Fraud & Security Leadership Matrices
- Messaging Leadership Matrices
- The ROCCO Contribution Model
- Roaming Contribution Matrices
- Fraud & Security Contribution Matrices
- Messaging Contribution Matrices
- The MNO Innovators
- Tier 1 Vendor Profiles
- Top 10 Vendor Profiles
- Other Tier 1 Vendors to Watch
- Industry Trends
- Messaging Trends
- Roaming Trends
- Fraud & Security Trends
- Digital Adventures
- Lifelines
- Conclusions
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Out of stockWe do not offer discounts on the 21 Report, however the The 21 Report is free with a ROCCO+ Subscription or counts as 3 report points for ROCCO Report points customers. The 21 Report summarises 2020 and takes on the challenge of 2021 based on the best insights from ROCCO Research's reports, ROCCO Strategy's consulting work and ROCCO U training trends. The report compromises the following sections: Executive Summary
- Introduction and objective of the report
- Executive Summary
- 2020 Evaluation
- Key Insights
- Overview what to expect from 2021
- Top Telecoms Trends of 2020: What were the top trends for 2020 and how did they play out – Blockchain, eSIM, 5G
- Messaging Trends – CpaaS, RCS and A2P SMS Insights
- Wholesale Roaming Trends – VoLTE, 5G Insights
- Fraud and Security Trends - Firewalls, SIM BOX, IRSF.
- Traffic review: The Wholesale Roaming and Messaging traffic estimates and how they changed from 2019.
- Admiration Quads (The best Vendors in each category presented in 3 specific quadrants (Success, Leadership, Contribution) based on the last research report ROCCO has conducted on each topic.
- Innovation (The Innovators),
- Messaging (A2P SMS, RCS),
- Wholesale Roaming (SoR, IPX, DCH, FCH, RMS),
- Fraud & Security (Signalling Firewall, SMS Firewall, IRSF, Sim Box)
- ROCCO IOO: A review of the 25 most Influential people in our Industry according to the ~ROCCO 100 report 2020 and how they made a difference.
- ROCCO's TOP TEN Vendors in 2020: based on all the results in the most recent Vendor Benchmarking research.
- Lifelines: Product lifelines for Messaging, Wholesale Roaming and Fraud & Security which help MNOs and Vendors to identify
- Where to invest
- Where is their revenue still to be made
- Where should I be developing skills and R&D
- What's happening in 2021: Industry trends and potential outcomes
- Challenges and Opportunities in 2021: SWOT analysis for the industry
- Industry comparisons: What’s trends do we see in other industries, which may cross over to ours.
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This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
- Executive Summary (this part of the report is sent to the Operators who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
- Leadership
- Performance in general as a company
- Performance on KPIs specific to IPX Vendors
- Brand perception
- NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
- MNO quotes on what they think to the Vendors
- Key Challenges for MNOs with working with the Vendors
- TOP 3 Requirements MNOs have for the Vendors
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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All ROCCO Reports on a Single Use license basis for a 12 month period from a day you decide (it can be in the past, present or future).
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This Strategic Report contains 90+ Pages of Analysis into all the providers in the market.
- Executive Summary
- Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Key Challenges in the market
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili, Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
- including MNO quotes about them
- With 18 KPIs on Customer Service
With 18 Customer Service KPIs
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.1. They are friendly and helpful 2. They are patient and listen to my needs 3. They spend the time with me that I deserve 4. We have a respectful working relationship 5. They provide consistent personnel who understand my business 6. When they change personnel, there is a smooth handover 7. They can quickly detect the cause of issues 8. They can quickly resolve issues 9. The first contact I speak with is able to resolve my issue 10. They take responsibility for issues they create 11. They keep their promises 12. They communicate clearly 13. They are well trained on their products and services 14. They speak or attempt to speak my language 15. They offer local support during my office hours 16. They meet face to face with me or offer events I can attend 17. They always give more than I expect 18. They have "The Wow Factor" - Executive Summary (this part of the report is sent to the MNO's for free)
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This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on 959 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 49 Vendors (from a possible 180 Vendors) chosen by MNOs: 3MI, A1 Telekom Austria, Acision, AMD Telecom, Anam, Araxxe, ARCH, Bango, Boku, BICS, BT, Cellusys, Centili, CLX, Comfone, Dimoco, Docomo Digital, DT ICSS, EDCH, Etisalat, Evolved Intelligence, Fraudbuster, GMS, Infobip, Latro, Mobileum, Monty Mobile, Nexmo, Nextgen, OpenMarket, Orange Wholesale, PCCW Global, RoamSmart, Roamsys, Route Mobile, SAP, Sigos, Starhome MACH, Syniverse, Symsoft, Tata Communications, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telia Carrier, Twilio, Vodafone Carrier Services, Yaana
- including MNO quotes about them:
- Leadership
- They want to Innovate the Industry
- They inspire you with their ideas
- They exploit Innovation opportunities
- They are open minded
- They think proactively
- They would risk the success of their current products and services to Innovate
- Creativity
- They Invest in research and development
- They sometimes fail in their innovations but they keep challenging themselves
- They help to develop new standards and processes for the industry
- They challenge the standards in the industry, in favour of improving the situation for MNO's
- They Innovate their business to support specific client needs
- They have original ideas
- Engagement
- Their products don't normally have defects or complaints
- They care about making products which reduce costs
- They care about making products which increase quality for MNO's
- They care about making products that create efficiency gains for MNO's
- Their products evolve every year
- You are excited about new products being launched by this company
- Conclusions
- Executive Summary (this part of the report is sent to the MNO's for free)
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This Strategic Analysis Report contains 550+ Pages of Market Intelligence into 17 leading vendors in the market.
The Strategic Analysis Version of the report contains:
Content with page numbers:- The Authors of this Report 8
- Executive Summary 8
- Introduction 9
- The History of Fraud 11
- The Present 13
- The Future of Fraud 15
- The Vendors 17
- Ownership Structure 17
- When the Companies were Founded 19
- Mission Statements 19
- Their Business Focus and Product Offerings 20
- Future Strategy 20
- The Solutions 21
- Vendors Organised by Fraud Type 21
- Adaptive Mobile Security 30
- Anam Technologies 41
- ARAXXE SAS 45
- BICS 54
- Enghouse Networks 60
- JT Global 62
- LATRO Services, Inc. 64
- Mobileum Inc 66
- Mobius Wireless Solutions 68
- Netaxis Solutions 76
- NetNumber Inc 78
- Positive Technologies 80
- Starhome Mach 88
- Syniverse 91
- WeDo Technologies 93
- XINTEC 108
- Their Headquarters, Office Locations 110
- Their Employment Strategy 110
- Annual Revenues 111
- GSMA Membership and Partnerships 112
- Customers Top 3 Vulnerabilities 113
- Biggest Obstacles to proactively Detecting and Responding to Fraud and Security threats 116
- Data Analytics 118
- Growing Threats 119
- Greatest Impacts 119
- Information Sharing 120
- Non-Financial Losses 120
- The Fraud Prevention Budget 121
- Telco auditing/security testing 123
- Fraud and Security Consulting 123
- Machine Learning 124
- Cloud-based Solutions in Fraud Prevention 125
- Does your company support cloud-based fraud solutions? 126
- Key Regional Trends 126
- Their predictions 128
- What should MNOs know about fraud prevention? 128
- Annex A: Vendor Directory 130
- Annex B: Vendor Maps 132
- Distribution Fraud 133
- Subscription Fraud 135
- Prepaid Fraud 139
- Business Fraud 142
- Technical Fraud 150
- ANNEX C: Vendor Interviews 155
- Adaptive Mobile Security 155
- Anam Technologies Limited 189
- ARAXXE SAS 210
- BICS 243
- Emirates Data Clearing House 287
- Enghouse Networks 302
- JT Global 320
- LATRO Services, Inc. 337
- Mobileum Inc 356
- Mobius Wireless Solutions PTE. LTD 377
- Netaxis Solutions 404
- NetNumber Inc 421
- Positive Technologies 439
- Starhome Mach 467
- Symmetry Solutions Limited 488
- Syniverse 504
- WeDo Technologies 524
- XINTEC 568
- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
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This Report contains 75+ Pages of Data into Market Pricing trends for Diameter Signalling Transactions December 2017 - April 2018
- Executive Summary (as provided to the 65 Operators who took part in the Research)
- The average, lowest and highest rates across regions of the world. Based on the 65 Operators who were interviewed globally on their perspective on Diameter Signalling Transactions Pricing
- Set-Up fees
- Monthly fees
- Volume Based fees
- Charging Models
- Comparison Analysis by Operator Type
- Comparison Analysis by Region
- Detailed Analysis of each factor in the pricing giving an overall view of cost
- Bundling that occurred with other products
- Strategic conclusions by ROCCO management team
- This Report is sold on a single use license basis. An Unlimited distribution version of this report is available for purchase.
- For our Report Points customers, this report counts as 3 Report points
- Subscription Customers receive this report for free with their package
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This report is available from 30th January and contains the latest Strategic insights from MNOs on IoT Security. It has 29 pages.This report provides the opinions of 89 MNOs on IoT Security. In this report ROCCO wants to uncover by sincere and honest MNO feedback, what MNOs are seeing and doing about IoT Security. What advice if any they have for other MNOs and Vendors to prepare and to protect the industry from security breaches. We all know that IoT brings opportunities, but are those opportunities matched equally by the opportunities for hackers they present? This report also reviews input from various MNO sources to summarize the evolution of eSIM. The Report Contents with page numbers: About the Authors 4 Introduction 5 Executive Summary 6 Background 6 The Objectives of this Report 7 What is IoT Security? 8 MNO Participation in this Survey 10 Internet of Things Revenues now and by 2020 11 Active SIM Cards 12 Percentages of IoT Sims versus Consumer Sims 13 Expertise in IoT Security 14 Departments Responsible for IoT Security 15 Strategic Analysis 16 IOT Vertical Markets and their Security Risks 16 Security Risks known to MNOs as Connectivity providers 17 The Seriousness of the Security attacks 18 Signalling Security Risks 19 Where Signalling Security Attacks Originate from 20 Average Monthly Revenue per Connected IoT Device (ARPC) 22 Advanced Security Features as Standard 23 Willingness of Enterprises to invest in more Advanced Security 24 Charging Mechanisms for MNOs offering Advanced Security Features as VAS 26 IoT Security Awareness 27 Eligibility for taking part in this report 28 Your Feedback, Our Future Reports 28
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This report is available from 19th January and contains up-to-the-moment Strategic insights on Roaming Consumer eSIM. It has 32 pages.This report provides the opinions of 107 MNOs on the status of eSIM for the roaming consumer. The aim of this report is to give all MNOs and other interested parties an understanding of the current strategic opinions and an estimated timeline for the roll-out of eSIM services. Information on MNOs’ strategic plans for eSIM was collected from key roaming executives from 107 MNOs in 92 countries. The data was captured in October and November of 2017. This report also reviews input from various MNO sources to summarize the evolution of eSIM. The Report Contents with page numbers: About the Authors 4 Introduction 5 The Objective of this Report 6 Executive Summary 6 Consumer eSIM Approaches 6 The Short Story of eSIM 8 The eSIM Timeline 10 MNO Participation in this Survey 12 Consumer eSIM Positive or Negative 13 Strategic Analysis 15 Is eSIM an Opportunity or Threat for MNOs? 15 MNO Views 17 How many SIMs are eSIMs? 17 eSIM percentages from Internet of Things and Consumer 19 IoT eSIM Rollout 20 Consumer eSIM Rollout Device types 21 eSIM Devices 22 Vendors types that will utilise Consumer eSIM 23 Regions were Consumer eSIM is expected to be popular 24 International Roaming Scenarios 25 eSIM for Roaming 25 Inbound Roaming 26 Outbound Roaming 27 Timeline for Support for Roaming Scenarios 28 Domestication of Roaming Subscribers with eSIM 29 MNOs Investment in eSIM (non financial) 31 Notes on Our Report 32 Eligibility for taking part in this report 32 Your Feedback, Our Future Reports 32