- Market Impact Report (€1900) This report
- Annex Vendor Benchmarking (€600) Not included. Only available as an annex to the Market Impact Report
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The Market Impact Report contains 70+ pages of analysis into the main providers in the M2M IoT Roaming Monetisation market. Including interviews with MNOs and Vendors of M2M IoT Roaming Monetisation solutions. The Market Impact Report has 1 annex which is also available to purchase: -
The Market Impact Report contains 90+ pages of analysis into the main providers in the SMS Monetisation market. Including interviews with MNOs and Vendors of SMS Monetisation solutions. Some of the SMS monetisation solutions are resold. The Market Impact Report has 3 annexes which are also available to purchase:- Market Impact Report (€1900) This report
- Annex Vendor Benchmarking (€600) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (€600) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking 5-year Historic Analysis (€600) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (€600) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (€1900) This report
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This report is available from 14th February 2024 and contains a thorough discussion of artificial intelligence and telecom solutions based on this technology. The Strategic Analysis version of this report contains insights from 2600Hz, afina, Cequens, COMVIVA, GMS, LANCK Telecom, Mobileum, Monty Mobile, SecurityGen and Sinch. Considering the increasing relevance of AI, this publication addresses key questions such as:- What types of AI-based solutions are vendors offering?
- What are the benefits of these solutions for customers?
- What measures are vendors taking to ensure privacy compliance and minimise bias in their AI models?
- What are the key regional trends and how are they impacting the development of AI solutions in the telecom industry?
- What recommendations or insights do vendors have for MNOs to take full advantage of AI?
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ROCCO'S ANNUAL REPORT - The 24 Report Each year ROCCO takes the time to review all its research, consulting projects and insights and produces its annual report. For the last three years, our annual report has been featured in board rooms far and wide. The combination of a wide array of sources, allows MNOs to understand better how our industry is evolving and what should be their focus in 2024. By their side, which vendors are the best-positioned to support them. From a vendor perspective, ROCCO’s own competitor matrix gives them a deeper understanding on their positioning in their space. Moreover, it allows them understanding which are the key next steps for 2023. Last but not least, a discussion of the major industry trends is featured as well as the expected developments that are transforming telecoms. If you want to know the main developments that occurred in 2023 in the telecommunications industry and want to have a global perspective about 2024, own this report for your company. Table of Contents- Team
- Introduction
- About the 24 Report
- Admiration Quads
- The Models
- The Sustainable Profitability Matrix
- Roaming SPM Matrices
- Fraud & Security SPM Matrices
- Messaging SPM Matrices
- The ROCCO Leadership Model
- Roaming Leadership Matrices
- Fraud & Security Leadership Matrices
- Messaging Leadership Matrices
- The ROCCO Contribution Model
- Roaming Contribution Matrices
- Fraud & Security Contribution Matrices
- Messaging Contribution Matrices
- The Innovators
- Tier One Vendor Profiles
- Top 10 Vendor Profiles
- Other Tier One Vendors to Watch
- Industry Trends
- Messaging Trends
- Roaming Trends
- Fraud & Security Trends
- Top Telecom Trends
- Lifelines
- Conclusions
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The Market Impact Report contains 100+ pages of analysis into the main providers in the A2P SMS market. Including interviews with MNOs and A2P SMS Vendors. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on.- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) (Included). Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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The Market Impact Report contains 100+ pages of analysis into the main providers in the A2P SMS market. Including interviews with MNOs and A2P SMS Vendors. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase.
- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report
- Annex 5-Year Analysis (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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The Market Impact Report contains 100+ pages of analysis into the main providers in the A2P SMS market. Including interviews with enterprises and A2P SMS Vendors. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase.- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report
- Annex 5-Year Analysis (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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The Market Impact Report contains 150+ pages of analysis into the main providers in the CPaaS market. Including interviews with enterprises and Vendors of CPaaS solutions. This report will be available on the 27th of April. The Market Impact Report has 2 annexes which are also available to purchase:- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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The Market Impact Report Annex - Vendor Benchmarking is a spreadsheet of data related to the detailed results of the vendors comparing how they perform on over 30 KPIs. The Market Impact Report has 3 annexes which are also available to purchase:- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking 5 year Historic Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (£650) Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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The Market Impact Report contains 100+ pages of analysis into the main providers in the SMS Firewall market.Including interviews with MNOs and Vendors of SMS Firewall solutions. Some of the SMS Firewall solutions are resold. The Market Impact Report has 3 annexes which are also available to purchase:- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking 5 year Historic Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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ROCCO'S ANNUAL REPORT - the 23 Report Each year ROCCO takes the time to review all its research, consulting projects and insights and produces its annual report. For the last two years our annual report has been featured in board rooms far and wide. The combination of a wide array of sources, allows MNOs to understand better how our industry is evolving and what should be their focus in 2023. By their side, which vendors are the best-positioned to support them. From a vendor perspective, ROCCO’s own competitor matrix gives them a deeper understanding on their positioning in their space. Moreover, it allows them understanding which are the key next steps for 2023. Last but not least, a discussion of the major industry trends is featured as well as the expected developments that are transforming telecoms. If you want to know the main developments that occurred in 2022 in the telecommunications industry and want to have a global perspective about 2023, own this report for your company. Table of Contents- Team
- Introduction
- About the 23 Report
- How to be a better Mobile Operator?
- Admiration Quads
- The Models
- The Sustainable Profitability Matrix
- Roaming SPM Matrices
- Fraud & Security SPM Matrices
- Messaging SPM Matrices
- The ROCCO Leadership Model
- Roaming Leadership Matrices
- Fraud & Security Leadership Matrices
- Messaging Leadership Matrices
- The ROCCO Contribution Model
- Roaming Contribution Matrices
- Fraud & Security Contribution Matrices
- Messaging Contribution Matrices
- The Innovators
- Tier One Vendor Profiles
- Top 10 Vendor Profiles
- Other Tier One Vendors to Watch
- Industry Trends
- Messaging Trends
- Roaming Trends
- Fraud & Security Trends
- Top Telecom Trends
- Lifelines
- Conclusions
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The Strategic Analysis version contains 100+ pages of analysis of the main providers in the A2P SMS market from an enterprise perspective. The Executive Summary contains:- Enterprises’ opinions on the key challenges and future of A2P SMS
- Tier Vendor listing
- A detailed Comparison of over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: GMS, Greenads Global, Infobip, Monty Mobile, Route Mobile, Sinch and Tyntec.
- Changing Vendor (Enterprises indicate whether they are changing their vendor)
- Net Promoter Score
- Conclusions Vendor by Vendor with operator quotes on their performance
- Overall Leaderboard
- Information about A2P SMS volumes from an enterprise perspective
- Strategic Conclusions by ROCCO Research Team
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The Strategic Analysis version contains 100+ pages of analysis into the main providers in the A2P SMS market. The executive Summary contains:- MNO’s opinions on the key challenges and future of A2P SMS
- Tier Vendor listing
- General Ratings and Brand Awareness for the following vendors: Airtel Business, AMD telecom, BICS, Citic Telecom International, Comviva, Dimoco, GMS, Horisen, Infobip, Interactive Digital Media, Intervas Uganda ltd, JT Global) ltd, Link Mobility, Lleida, M-STAT, Messagebird, Mitto AG, Monty Mobile, Mr Messaging ltd, Vonage, Orange International Carriers, PCCW Global, Route Mobile, SerwerSMS, Sinch, SMS Highway, Syniverse, Tanla, TATA Communications, Tele2 Group, Twilio, Tyntec, VOX Carrier, LANCK telecom, HGC Global Communications.
- A detailed Comparison on over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: BICS, GMS, Infobip, LANCK Telecom, Monty Mobile, Route Mobile, Sinch and Tyntec.
- Net Promoter Score
- Conclusions Vendor by Vendor with operator quotes on their performance
- Overall Leaderboard
- Strategic Conclusions by ROCCO Research Team
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This report is available from May 26th 2022 The Strategic Analysis Report contains 100+ pages of Market Intelligence based on the interviews with 15 leading vendors in the CPaaS space. Table of Contents- Team
- Objective
- Introduction
- What is CPaaS?
- Use Cases
- The Interviewed Vendors
- Company Mission Statement
- Vendors’ Overview
- Primary Focus
- Top 3 Product Offerings
- Vendors’ Strategy
- Organisation-Related Questions
- CPaaS Clients
- Vendors’ Solutions
- 2600Hz
- BICS
- Enabld
- GMS
- iBASIS
- Infobip
- IntelePeer
- Kaleyra
- Link Mobility
- Mitto
- Route Mobile
- Sinch
- Syniverse
- TATA Communications
- Webex
- Future Plans & Strategy
- Pricing
- The Market Leaders
- CPaaS & SaaS
- CPaaS & Value
- COVID-19 & CPaaS
- Regional Analysis
- Expectations about RCS
- Conclusions
- Notes on our Report
- Vendors’ Directory
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The Strategic Analysis version contains 100+ pages of analysis into the main providers in the SMS Firewall market. Executive Summary contains:- MNO’s opinions on the key challenges and future of SMS Firewall
- Tier Vendor listing
- General Ratings and Brand Awareness for the following vendors: AdaptiveMobile Security, Alaris Labs, AMD Telecom, Anam Technologies, Antwerp Technologies, BICS, Cellusys, Computaris international, Comviva, GMS, Globe Teleservices, HAUD Systems, HGC Global Communications, Infobip, Lanck Telecom, Mavenir, Mitto, Mobileum, Mobius Wireless Solutions, Monty Mobile, NewNet, Omobio, OpenMind Networks, Route Mobile, SAP, Sinch, Syniverse, Tango Telecom and tyntec.
- A detailed Comparison on over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators:
- AdaptiveMobile Security,
- Anam Technologies,
- Cellusys,
- GMS,
- HAUD Systems,
- Infobip,
- Monty Mobile
- Sinch.
- Net Promoter Score
- Conclusions Vendor by Vendor with operator quotes on their performance
- Overall Leaderboard
- Strategic Conclusions by ROCCO Research Team
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NEW FRAUD PREVENTION MARKET INTELLIGENCE REPORT 2022 After 3 years since the first release, ROCCO has published the second edition of the Fraud Prevention Market Intelligence report. This report complements the SMS Firewall Market Intelligence Report 2021, which specifically focused on one of the key services in Fraud & Security. With 14 interviewed vendors and more than 150 pages, this new study covers the services that Fraud & Security vendors are offering and their opinion on key aspects related to this topic. Moreover, it is featured their future expectations and the key regional trends. This new issue is a useful guide for those MNOs who want to be better informed about the main services for Fraud prevention. Moreover, vendors can understand what their competitors are currently offering and their stance about key issues in this space. If you want to have a comprehensive guide of the solutions to protect your business, own for your company the Strategic Analysis version of this report. This report is available from January 19th 2022 The Strategic Analysis Report contains 150+ pages of Market Intelligence based on the interviews with 14 leading vendors in the Fraud Prevention space. Table of Contents- Team
- Objective
- Fraud Prevention Overview
- The Interviewed Vendors
- Company Mission Statement
- Vendors’ Overview
- Primary Focus
- Top 3 Product Offerings
- Vendors’ Strategy
- Organisation-Related Questions
- The Top 3 Vulnerabilities
- Advanced Tools Usage
- Customers’ Biggest Obstacles
- Service Specialisation
- Technical Fraud
- Subscription/Payment Fraud
- Distribution Fraud
- Business Fraud
- Prepaid Fraud
- The Top Growing Threats
- Impact on Customers
- Fraud Awareness
- Key Aspects of a Fraud Prevention Solution
- Fraud Prevention Investment
- Auditing & Consulting
- Artificial Intelligence & Machine Learning
- Cloud-Based Solutions
- The Role of COVID-19
- Vendors’ Solutions
- Solutions’ Overview
- Anam
- Araxxe
- Cellusys
- Comviva
- HGC Global Communications
- Infobip
- Latro
- Metacert
- Mobileum
- Monty Mobile
- Positive Technologies
- Sinch
- Syniverse
- TATA Communications
- Fraud Trends & Predictions
- MNOs & Fraud Prevention
- Concluding Remarks
- Notes on our Report
- Vendors’ Directory
- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
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NEW ANNUAL REPORT RELEASE – THE 22 REPORT 2022 marks the second edition of ROCCO’s renowned annual report. Last year the ROCCO Research team received a positive reception from both MNOs and vendors about the content featured in The 21 Report. This issue represented a step forward in ROCCO’s industry contribution as it was a result of combining ROCCO’s divisions: ROCCO Research, ROCCO Strategy and ROCCO U. The combination of a wide array of sources, allows MNOs to understand better how our industry is evolving and which vendors are the best-positioned to support them. From a vendor perspective, ROCCO’s own competitor matrix gives them a deeper understanding on their positioning in their space. Moreover, it allows them understanding which are the key next steps for 2022. Last but not least, a discussion of the major industry trends is featured as well as the expected developments that are transforming telecoms. If you want to know the main developments that occurred in 2021 in the telecommunications industry and want to have a global perspective about 2022, own this report for your company. Table of Contents- Team
- Introduction
- About the 22 Report
- Reflections on 2021
- Admiration Quads
- The Models
- The Sustainable Profitability Matrix
- Roaming SPM Matrices
- Fraud & Security SPM Matrices
- Messaging SPM Matrices
- The ROCCO Leadership Model
- Roaming Leadership Matrices
- Fraud & Security Leadership Matrices
- Messaging Leadership Matrices
- The ROCCO Contribution Model
- Roaming Contribution Matrices
- Fraud & Security Contribution Matrices
- Messaging Contribution Matrices
- The MNO Innovators
- Tier 1 Vendor Profiles
- Top 10 Vendor Profiles
- Other Tier 1 Vendors to Watch
- Industry Trends
- Messaging Trends
- Roaming Trends
- Fraud & Security Trends
- Digital Adventures
- Lifelines
- Conclusions
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This report is available from Sept 8th 2021 This Strategic Analysis Report contains 100+ Pages of Market Intelligence based on interviews with several leading vendors.- Executive Summary (this part of the report is sent to the Operators and Vendors for free)
- Highlights from the Report
- Vendor Demographics
- Vendor Directory
- The Strategic Analysis Version of the report contains:
- Executive Summary (this part of the report is sent to the Operators and Vendors for free)
-
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This Strategic Report contains 60+ Pages of Benchmarking Analysis into Vendors in the market based on the opinions of hundreds of MNOs over a 5 year period. Available from 1st September 2021.- 2017-2021 Vendor Benchmarking Global Leaderboards
- 2017-2021 Vendor Benchmarking Regional Leaderboards
- 5 Year Leaderboard
- Top Ten vendor Profiles with global scoring over 5 years
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This Strategic Report contains 100+ Pages of Benchmarking Analysis into Vendors in the market based on the opinions of 300+ global enterprises. Available from Thursday 8th June 2021.- Executive Summary (this part of the report is sent to the ENTERPRISEs who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of 12 Vendors in the market in over 35+ Key Performance Indicators defined by ROCCO
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Mobile Engagement: What they are using, planning to use and interested in
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Report contains 150+ Pages of Analysis into Vendors in the market. Available from Tuesday 1st June 2021.- Executive Summary (this part of the report is sent to the MNOs who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of 16 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Mobile Engagement: What they are using, planning to use and interested in
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
-
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This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.- Executive Summary containing
- Operator opinions on the key Challenges in the market
- Tiered Vendor listing
- Strategic Analysis
- General Ratings and Brand Perceptions for the following vendors: Adaptive Mobile Security, AMD Telecom, Alaris Labs, Anam Technologies, Antwerp Technologies, BICS, Cellusys, Computaris International, Comviva, GMS, Globe Teleservices, Haud, HGC, Infobip, Lanck Telecom, Mavenir, Mitto, Mobius Wireless, Mobileum, NewNet, Omobio, Route Mobile, SAP, Sinch, Syniverse, Tango telecom, tyntec
- Then, a detailed rating comparison on over 30+ Leadership and Performance KPIs (defined by the Mobile Operators) on these specific vendors who received 5+ Mobile Operator opinions in this research
- Adaptive Mobile Security
- Anam Technologies
- Comviva
- Haud
- Infobip
- Sinch
- Net Promoter Score
- Conclusions vendor by vendor with Operator quotes on their performance
- Overall Leaderboard
- Strategic Conclusions by ROCCO management team
- Executive Summary containing
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We do not offer discounts on the 21 Report, however the The 21 Report is free with a ROCCO+ Subscription or counts as 3 report points for ROCCO Report points customers. The 21 Report summarises 2020 and takes on the challenge of 2021 based on the best insights from ROCCO Research's reports, ROCCO Strategy's consulting work and ROCCO U training trends. The report compromises the following sections: Executive Summary- Introduction and objective of the report
- Executive Summary
- 2020 Evaluation
- Key Insights
- Overview what to expect from 2021
- Top Telecoms Trends of 2020: What were the top trends for 2020 and how did they play out – Blockchain, eSIM, 5G
- Messaging Trends – CpaaS, RCS and A2P SMS Insights
- Wholesale Roaming Trends – VoLTE, 5G Insights
- Fraud and Security Trends - Firewalls, SIM BOX, IRSF.
- Traffic review: The Wholesale Roaming and Messaging traffic estimates and how they changed from 2019.
- Admiration Quads (The best Vendors in each category presented in 3 specific quadrants (Success, Leadership, Contribution) based on the last research report ROCCO has conducted on each topic.
- Innovation (The Innovators),
- Messaging (A2P SMS, RCS),
- Wholesale Roaming (SoR, IPX, DCH, FCH, RMS),
- Fraud & Security (Signalling Firewall, SMS Firewall, IRSF, Sim Box)
- ROCCO IOO: A review of the 25 most Influential people in our Industry according to the ~ROCCO 100 report 2020 and how they made a difference.
- ROCCO's TOP TEN Vendors in 2020: based on all the results in the most recent Vendor Benchmarking research.
- Lifelines: Product lifelines for Messaging, Wholesale Roaming and Fraud & Security which help MNOs and Vendors to identify
- Where to invest
- Where is their revenue still to be made
- Where should I be developing skills and R&D
- What's happening in 2021: Industry trends and potential outcomes
- Challenges and Opportunities in 2021: SWOT analysis for the industry
- Industry comparisons: What’s trends do we see in other industries, which may cross over to ours.
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This Strategic Report contains 80+ Pages of Analysis into the leading Vendors in the market.- Executive Summary (this part of the report is sent to the MNOs who take part in the research)
- Providers tier table and leaderboard tiered and actual ratings featuring Infobip, Mavernir, Openmarket, Sinch and Syniverse.
- Detailed comparison of Vendors in the market in over 35+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Mobile Engagement: What they are using, planning to use and interested in
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 12 leading Vendors in the market: 2600Hz, GMS, Intelepeer, Infobip, Imi Mobile, Kaleyra, Mitto, M-Gage, Route Mobile, Sinch, Syniverse, Tata Communications- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
- Executive Summary of findings from the report
- Strategic Analysis of the Vendors
- Vendor Directory
- Detailed overview of the market and the products
- Strategic Analysis - The Vendors: Who are the Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
- Strategic Analysis - Service Specifics: Covid impacts, Messaging Vendor Types, Their Value Added Services, Their Percentage of the Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Plans and Strategy for the Future, Future Predictions
- Full Interviews with all the Vendors on their products and their outlook on the market:
- Annex A: Directory of Vendors
- Annex B: Vendor Interviews
- What Operators need to think about
- The future, where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
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This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 19 leading Vendors in the market: Agile Telecom, Antwerp Technologies, Bics, Comviva, GMS, Infobip, Link Mobility, Mitto, Monty Mobile, MrMessaging, Omobio, OpenMarket, PCCW Global, Route Mobile, Sinch, SMS Highway, Syniverse, Tata Communications, Vox Carrier- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
- Executive Summary of findings from the report
- Strategic Analysis of the Vendors
- Vendor Directory
- Detailed overview of the market and the products
- Strategic Analysis - The Vendors: A2P SMS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
- Strategic Analysis - Service Specifics: Covid impacts, A2P SMS Messaging Vendor Types, Their Value Added Services, Their Percentage of the A2P SMS Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Level of Control of A2P SMS Route, Use of Grey Routes, Multi-Hop Routing, A2P SMS Fraud, Spam, Direct Connections, SMS Firewall, Profit Margin for A2P SMS Messaging, Client Rewards and Loyalty Programmes, Plans and Strategy for the Future, Future Predictions
- Full Interviews with all the Vendors on their products and their outlook on the market:
- Annex A: Directory of A2P SMS Messaging Vendors
- Annex B: A2P SMS Messaging Vendor Interviews
- What Operators need to think about
- The future, where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
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This Strategic Report contains 150+ Pages of Analysis into Vendors in the market. Available from Tuesday 26th May 2019.- Executive Summary (this part of the report is sent to the MNOs who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of 16 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Mobile Engagement: What they are using, planning to use and interested in
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Report contains 100+ Pages of Benchmarking Analysis into Vendors in the market based on the opinions of 300+ global enterprises. Available from Thursday 28st May 2020.- Executive Summary (this part of the report is sent to the ENTERPRISEs who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of 12 Vendors in the market in over 35+ Key Performance Indicators defined by ROCCO
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Mobile Engagement: What they are using, planning to use and interested in
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on opinions from MNOs of the Top 50 Vendors in the Roaming, Messaging and Interconnect Market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis
- Their Innovation levels, attributes as featured in the new Innovation Hives.
- KPIs
- They want to Innovate the Industry
- They inspire you with their ideas
- They exploit Innovation opportunities
- They are open minded
- They think proactively
- They would risk the success of their current products and services to Innovate
- They Invest in research and development
- They sometimes fail in their innovations but they keep challenging themselves
- They help to develop new standards and processes for the industry
- They challenge the standards in the industry, in favour of improving the situation for MNO's
- They Innovate their business to support specific client needs
- They have original ideas
- Their products don't normally have defects or complaints
- They care about making products which reduce costs
- They care about making products which increase quality for MNO's
- They care about making products that create efficiency gains for MNO's
- Their products evolve every year
- You are excited about new products being launched by this company
- Conclusions
- Executive Summary (this part of the report is sent to the MNO's for free)
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All ROCCO Reports on a Single Use license basis for a 12 month period from a day you decide (it can be in the past, present or future). -
This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.- Executive Summary containing
- Operator opinions on the key Challenges in the market
- Tiered Vendor listing
- Strategic Analysis
- General Ratings and Brand Perceptions for the following vendors: Adaptive Mobile, AMD Telecom, Anam Technologies, BICS, Cellusys, Comviva, Haud, Infobip, Mavenir, Mobileum, NewNet, Omobio, Route Mobile, SAP, Sinch, Syniverse, Tata Communications, tyntec
- Then, a detailed rating comparison on over 30+ Leadership and Performance KPIs (defined by the Mobile Operators) on these specific vendors who received 5+ Mobile Operator opinions in this research
- AMD Telecom
- Anam Technologies
- BICS
- Cellusys
- Comviva
- Haud
- Infobip
- Syniverse
- Net Promoter Score
- Conclusions vendor by vendor with Operator quotes on their performance
- Overall Leaderboard
- Strategic Conclusions by ROCCO management team
- Executive Summary containing
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This Strategic Analysis Report contains 230+ Pages of Market Intelligence into 17 leading Vendors in the market.- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
- Executive Summary of findings from the report
- Strategic Analysis of the Vendors
- Vendor Directory
- Detailed overview of the market and the products
- Strategic Analysis - The Vendors: RCS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
- Strategic Analysis - Service Specifics
- Full Interviews with all the Vendors on their products and their outlook on the market:
- Annex A: Directory of RCS Messaging Vendors,
- Annex B: RCS Messaging Vendor Interviews
The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information.
UK Companies are subject to V.A.T. Paid at the Standard Rates.
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
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This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili, Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
- including MNO quotes about them
- With 18 KPIs on Customer Service
With 18 Customer Service KPIs
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.1. They are friendly and helpful 2. They are patient and listen to my needs 3. They spend the time with me that I deserve 4. We have a respectful working relationship 5. They provide consistent personnel who understand my business 6. When they change personnel, there is a smooth handover 7. They can quickly detect the cause of issues 8. They can quickly resolve issues 9. The first contact I speak with is able to resolve my issue 10. They take responsibility for issues they create 11. They keep their promises 12. They communicate clearly 13. They are well trained on their products and services 14. They speak or attempt to speak my language 15. They offer local support during my office hours 16. They meet face to face with me or offer events I can attend 17. They always give more than I expect 18. They have "The Wow Factor" - Executive Summary (this part of the report is sent to the MNO's for free)
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This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on 959 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 49 Vendors (from a possible 180 Vendors) chosen by MNOs: 3MI, A1 Telekom Austria, Acision, AMD Telecom, Anam, Araxxe, ARCH, Bango, Boku, BICS, BT, Cellusys, Centili, CLX, Comfone, Dimoco, Docomo Digital, DT ICSS, EDCH, Etisalat, Evolved Intelligence, Fraudbuster, GMS, Infobip, Latro, Mobileum, Monty Mobile, Nexmo, Nextgen, OpenMarket, Orange Wholesale, PCCW Global, RoamSmart, Roamsys, Route Mobile, SAP, Sigos, Starhome MACH, Syniverse, Symsoft, Tata Communications, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telia Carrier, Twilio, Vodafone Carrier Services, Yaana
- including MNO quotes about them:
- Leadership
- They want to Innovate the Industry
- They inspire you with their ideas
- They exploit Innovation opportunities
- They are open minded
- They think proactively
- They would risk the success of their current products and services to Innovate
- Creativity
- They Invest in research and development
- They sometimes fail in their innovations but they keep challenging themselves
- They help to develop new standards and processes for the industry
- They challenge the standards in the industry, in favour of improving the situation for MNO's
- They Innovate their business to support specific client needs
- They have original ideas
- Engagement
- Their products don't normally have defects or complaints
- They care about making products which reduce costs
- They care about making products which increase quality for MNO's
- They care about making products that create efficiency gains for MNO's
- Their products evolve every year
- You are excited about new products being launched by this company
- Conclusions
- Executive Summary (this part of the report is sent to the MNO's for free)
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This Strategic Report contains 170+ Pages of Analysis into 52 Vendors in the market (16 Vendors in great detail). Available from Friday 15th June 2018.- Executive Summary (this part of the report is sent to the MNOs who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of 21 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Mobile Engagement: What they are using, planning to use and interested in
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This report is available from 9th April and contains the latest Strategic insights from Enterprises, MNOs and Vendors on Messaging solutions. It has 56 pages.The ROCCO Messaging Strategy Report 2018 is a report dedicated to the investigation of Messaging as a service towards Enterprises being offered by MNOs or Vendors through an omni-channel approach. The scope of the report is to investigate what do these three parties in the provision of messaging to the end user think about the current state of Messaging but more over which messaging types will they be working with in the near future. The participation by companies in this report is as follows: 26 Enterprises in 23 Countries 121 MNOs in 96 Countries 41 Vendors in 36 Countries The Report Contents with page numbers: Contents 2 About the Authors 5 Introduction 6 Executive Summary 7 The Objectives of this Report 8 Participation in this Survey 9 Trends in Messaging Options 11 Enterprises 13 Which Messaging Enterprises Use 13 Which Messaging Solutions Enterprise’s Like 17 Enterprise’s Likelihood to Invest 18 Enterprise Reasons for Non Usage of Messaging Options 19 Enterprise Timeline for Launch 23 Top 3 Enterprise Messaging Options used with their use case 24 Top 3 Enterprise Messaging Options used with specific use verticals 25 Top 3 Enterprise Messaging Options Establishment 26 Enterprise views on A2P SMS Versus Chat Apps 27 Vendors 28 Overview 28 Which Messaging Solutions Vendors Provide 29 Which Messaging Solutions Vendors Like 30 Vendors Likelihood to Invest 31 Vendors Reasons for Non Usage of Messaging Options 32 Vendor Timeline for Launch of Messaging Solutions 36 Vendor Opinions on Challenges in the Industry 37 Vendor Views on the Industry 38 Mobile Network Operators (MNO’s) 40 Messaging Solutions MNO’s Like 40 MNOs View on Investing in A2P RCS and Chat Bots 41 MNOs Reasons for Non-use of Messaging Options 42 MNO Timeline for Launch 46 MNO Challenges with Messaging 47 MNOs Messaging Opinions 49 How MNOs started working with the messaging solutions 53 MNOs Messaging Options used with their use case 54 Which Messaging Verticals MNOs support 55 Notes on Our Report 56 Eligibility for taking part in this report 56 Your Feedback, Our Future Reports 56