- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
- Executive Summary of findings from the report
- Strategic Analysis of the Vendors
- Vendor Directory
- Detailed overview of the market and the products
- Strategic Analysis - The Vendors: A2P SMS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
- Strategic Analysis - Service Specifics: A2P SMS Messaging Vendor Types, Their Value Added Services, Their Percentage of the A2P SMS Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Level of Control of A2P SMS Route, Use of Grey Routes, Multi-Hop Routing, A2P SMS Fraud, Spam, Direct Connections, SMS Firewall, Profit Margin for A2P SMS Messaging, Client Rewards and Loyalty Programmes, Plans and Strategy for the Future, Future Predictions
- Full Interviews with all the Vendors on their products and their outlook on the market:
- Annex A: Directory of A2P SMS Messaging Vendors,
- Annex B: A2P SMS Messaging Vendor Geographics
- Annex C: A2P SMS Messaging Vendor Interviews - Vendors who gave interviews are: AMD Telecom, Beepsend AB, BICS, CLX Communications, Corporation Tedexis CA, CS Network Solutions Limited, Dialogue Group Limited, DIMOCO, Global Message Services (GMS), Infobip, InterVAS Uganda Limited, JT (Jersey) Limited, Mblox Inc, Mitto AG, MobiWeb, Monty Mobile, Nexmo, OpenMarket, Orange International Carriers, RouteSms Solutions Limited, SAP Mobile services, a division of SAP, Syniverse, Tanla Solutions Limited, Tata Communications Ltd, Tele2 Group, tyntec Ltd
- What Operators need to think about
- The future, where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Analysis Report contains 230+ Pages of Market Intelligence into 26 leading Vendors in the market. -
This report is available from 4th April 2016 This Strategic Analysis Report contains 200+ Pages of Market Intelligence into 15+ leading vendors in the market.- Executive Summary (this part of the report is sent to the Operators and Vendors for free)
- Highlights from the Report
- Vendor Demographics
- Vendor Directory
- The Strategic Analysis Version of the report contains:
- Annex A: Directory of SMS Firewall Vendors,
- Annex B: SMS Firewall Vendor Geographics - the same as in this report
- Annex C: SMS Firewall Vendor Interviews. Vendors who gave interviews are: AMD Telecom S.A., Anam Technologies Limited, Beepsend AB, BICS, Cellusys, Dialogue, HAUD, Infobip LTD, NewNet Communication Technologies, Omobio (Pvt) Ltd., RouteSms Solutions Limited, SAP Mobile Services, a division of SAP, Symsoft (Symsoft is the operator division of CLX Communications), Syniverse, Tata Communications Ltd, tyntec Ltd.
- Executive Summary (this part of the report is sent to the Operators and Vendors for free)
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This Strategic Analysis Report contains 240+ Pages of Market Intelligence into 18 leading vendors in the market.The Strategic Analysis Version of the report contains:
240+ Pages of data related to A2P SMS and Mobile Engagement Interviews with 18 Vendors Simple to view infographics which explain and contrast the opinions of Vendors Content: The Executive Summary: Introduction, A2P and the Corporate Goldfish Memory Problem, What is Mobile Engagement, Omni-Channel Trends, Predictions for the Future of Mobile Engagement. Vendors: The Vendors, Ownership Structure, Top Product Offerings, Their Strategy, Future Focus, Personnel, Revenues, Mobile Engagement Specific Revenues, Countries Generating the Most Revenues, Growth, Consolidation, ISO Accreditation, PCC DSS Compliancy, Association Membership Product Offering: When they started with Mobile Engagement and A2P, Wholesale Mobile Engagement, Enterprise Mobile Engagement, Enterprise Related Solutions, Mobile Engagement Brands, OTT Approach, Mobile Engagement and Internal Communications, Voice Business, Mobile Engagement Clients, Direct MNO SMS Clients Their Approach: Use of Aggregators, Voice Connectivity, MNO Group Approaches, SMS Hub Approaches, Routing Management, SMS Pattern Detection, SMS Traffic Monitoring, Grey Route Traffic, Global Titles, Direct Connections , Currency and Pricing Models, Large Scale Content Delivery , Content Transactions Per Month, Mobile Engagement Tenders, Key Trends in Mobile Engagement, A2P SMS Trends, What type of Content Delivery is the most successful, Mobile Engagement Trends with the most traction, VMNs, OTT Players, What MNOs need to know about Mobile Engagement, APIs, The Future: Consolidation of Mobile Enterprise Vendors , Robotic Mobile Engagement, Predictions for A2P SMS Annex A: Directory of Mobile Engagement Vendors Annex B: Mobile Engagement Vendor Geographics Annex C: All Vendor Interviews, CallTrade, CLX Communications, Global Message Services (GMS), Hook Mobile, Infobip, Interactive Digital Media, LLeida.net, Locotel Ltd, Mitto AG, MobiWeb, Nexmo, Panacea, PCCW Global, Route Mobile Limited, SMS Highway, Syniverse, Tata Communications Ltd, Tyntec Ltd Payment terms:- UK Companies are subject to V.A.T. Paid at the Standard Rates.
- The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
-
This Strategic Report contains 110+ Pages of Analysis into all the providers in the market.- Executive Summary (this part of the report is sent to the Operators who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
- ROCCOs perceptions of future developments in the field
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This report is available from 9th April and contains the latest Strategic insights from Enterprises, MNOs and Vendors on Messaging solutions. It has 56 pages.The ROCCO Messaging Strategy Report 2018 is a report dedicated to the investigation of Messaging as a service towards Enterprises being offered by MNOs or Vendors through an omni-channel approach. The scope of the report is to investigate what do these three parties in the provision of messaging to the end user think about the current state of Messaging but more over which messaging types will they be working with in the near future. The participation by companies in this report is as follows: 26 Enterprises in 23 Countries 121 MNOs in 96 Countries 41 Vendors in 36 Countries The Report Contents with page numbers: Contents 2 About the Authors 5 Introduction 6 Executive Summary 7 The Objectives of this Report 8 Participation in this Survey 9 Trends in Messaging Options 11 Enterprises 13 Which Messaging Enterprises Use 13 Which Messaging Solutions Enterprise’s Like 17 Enterprise’s Likelihood to Invest 18 Enterprise Reasons for Non Usage of Messaging Options 19 Enterprise Timeline for Launch 23 Top 3 Enterprise Messaging Options used with their use case 24 Top 3 Enterprise Messaging Options used with specific use verticals 25 Top 3 Enterprise Messaging Options Establishment 26 Enterprise views on A2P SMS Versus Chat Apps 27 Vendors 28 Overview 28 Which Messaging Solutions Vendors Provide 29 Which Messaging Solutions Vendors Like 30 Vendors Likelihood to Invest 31 Vendors Reasons for Non Usage of Messaging Options 32 Vendor Timeline for Launch of Messaging Solutions 36 Vendor Opinions on Challenges in the Industry 37 Vendor Views on the Industry 38 Mobile Network Operators (MNO’s) 40 Messaging Solutions MNO’s Like 40 MNOs View on Investing in A2P RCS and Chat Bots 41 MNOs Reasons for Non-use of Messaging Options 42 MNO Timeline for Launch 46 MNO Challenges with Messaging 47 MNOs Messaging Opinions 49 How MNOs started working with the messaging solutions 53 MNOs Messaging Options used with their use case 54 Which Messaging Verticals MNOs support 55 Notes on Our Report 56 Eligibility for taking part in this report 56 Your Feedback, Our Future Reports 56 -
This Strategic Report contains 170+ Pages of Analysis into 52 Vendors in the market (16 Vendors in great detail). Available from Friday 15th June 2018.- Executive Summary (this part of the report is sent to the MNOs who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of 21 Vendors in the market in over 35+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Detailed Brand perceptions of each provider
- Operator feedback into what Products and Services they like and what they need
- Mobile Engagement: What they are using, planning to use and interested in
- Key Challenges in the market
- Why Providers are valuable and where Operators think they could add more value
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on 959 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 49 Vendors (from a possible 180 Vendors) chosen by MNOs: 3MI, A1 Telekom Austria, Acision, AMD Telecom, Anam, Araxxe, ARCH, Bango, Boku, BICS, BT, Cellusys, Centili, CLX, Comfone, Dimoco, Docomo Digital, DT ICSS, EDCH, Etisalat, Evolved Intelligence, Fraudbuster, GMS, Infobip, Latro, Mobileum, Monty Mobile, Nexmo, Nextgen, OpenMarket, Orange Wholesale, PCCW Global, RoamSmart, Roamsys, Route Mobile, SAP, Sigos, Starhome MACH, Syniverse, Symsoft, Tata Communications, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telia Carrier, Twilio, Vodafone Carrier Services, Yaana
- including MNO quotes about them:
- Leadership
- They want to Innovate the Industry
- They inspire you with their ideas
- They exploit Innovation opportunities
- They are open minded
- They think proactively
- They would risk the success of their current products and services to Innovate
- Creativity
- They Invest in research and development
- They sometimes fail in their innovations but they keep challenging themselves
- They help to develop new standards and processes for the industry
- They challenge the standards in the industry, in favour of improving the situation for MNO's
- They Innovate their business to support specific client needs
- They have original ideas
- Engagement
- Their products don't normally have defects or complaints
- They care about making products which reduce costs
- They care about making products which increase quality for MNO's
- They care about making products that create efficiency gains for MNO's
- Their products evolve every year
- You are excited about new products being launched by this company
- Conclusions
- Executive Summary (this part of the report is sent to the MNO's for free)
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This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili, Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
- including MNO quotes about them
- With 18 KPIs on Customer Service
With 18 Customer Service KPIs
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.1. They are friendly and helpful 2. They are patient and listen to my needs 3. They spend the time with me that I deserve 4. We have a respectful working relationship 5. They provide consistent personnel who understand my business 6. When they change personnel, there is a smooth handover 7. They can quickly detect the cause of issues 8. They can quickly resolve issues 9. The first contact I speak with is able to resolve my issue 10. They take responsibility for issues they create 11. They keep their promises 12. They communicate clearly 13. They are well trained on their products and services 14. They speak or attempt to speak my language 15. They offer local support during my office hours 16. They meet face to face with me or offer events I can attend 17. They always give more than I expect 18. They have "The Wow Factor" - Executive Summary (this part of the report is sent to the MNO's for free)
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This Strategic Analysis Report contains 230+ Pages of Market Intelligence into 17 leading Vendors in the market.- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
- Executive Summary of findings from the report
- Strategic Analysis of the Vendors
- Vendor Directory
- Detailed overview of the market and the products
- Strategic Analysis - The Vendors: RCS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
- Strategic Analysis - Service Specifics
- Full Interviews with all the Vendors on their products and their outlook on the market:
- Annex A: Directory of RCS Messaging Vendors,
- Annex B: RCS Messaging Vendor Interviews
The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information.
UK Companies are subject to V.A.T. Paid at the Standard Rates.
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
-
This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.- Executive Summary containing
- Operator opinions on the key Challenges in the market
- Tiered Vendor listing
- Strategic Analysis
- General Ratings and Brand Perceptions for the following vendors: Adaptive Mobile, AMD Telecom, Anam Technologies, BICS, Cellusys, Comviva, Haud, Infobip, Mavenir, Mobileum, NewNet, Omobio, Route Mobile, SAP, Sinch, Syniverse, Tata Communications, tyntec
- Then, a detailed rating comparison on over 30+ Leadership and Performance KPIs (defined by the Mobile Operators) on these specific vendors who received 5+ Mobile Operator opinions in this research
- AMD Telecom
- Anam Technologies
- BICS
- Cellusys
- Comviva
- Haud
- Infobip
- Syniverse
- Net Promoter Score
- Conclusions vendor by vendor with Operator quotes on their performance
- Overall Leaderboard
- Strategic Conclusions by ROCCO management team
- Executive Summary containing
-
All ROCCO Reports on a Single Use license basis for a 12 month period from a day you decide (it can be in the past, present or future). -
This Strategic Analysis Report contains 80+ Pages of data on Innovation perceptions based on opinions from MNOs of the Top 50 Vendors in the Roaming, Messaging and Interconnect Market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis
- Their Innovation levels, attributes as featured in the new Innovation Hives.
- KPIs
- They want to Innovate the Industry
- They inspire you with their ideas
- They exploit Innovation opportunities
- They are open minded
- They think proactively
- They would risk the success of their current products and services to Innovate
- They Invest in research and development
- They sometimes fail in their innovations but they keep challenging themselves
- They help to develop new standards and processes for the industry
- They challenge the standards in the industry, in favour of improving the situation for MNO's
- They Innovate their business to support specific client needs
- They have original ideas
- Their products don't normally have defects or complaints
- They care about making products which reduce costs
- They care about making products which increase quality for MNO's
- They care about making products that create efficiency gains for MNO's
- Their products evolve every year
- You are excited about new products being launched by this company
- Conclusions
- Executive Summary (this part of the report is sent to the MNO's for free)