ROCCO Research: The Leading Vendors in Customer Service 2017

ROCCO Research: The Leading Vendors in Customer Service 2017 19/07/2017 London. With over [...]

Customer success; the new customer service

Customer Success; the new customer service ROCCO is already hearing from MNOs all [...]

When in Rome: Culturisation in International Customer Service

As we all know, opinions about how to do things, as with cultures [...]