- Market Impact Report (€1900) This report
- Annex Vendor Benchmarking (€600) Not included. Only available as an annex to the Market Impact Report
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The Market Impact Report contains 90+ pages of analysis into the main providers in the SMS Monetisation market. Including interviews with MNOs and Vendors of SMS Monetisation solutions. Some of the SMS monetisation solutions are resold. The Market Impact Report has 3 annexes which are also available to purchase:
- Market Impact Report (€1900) This report
- Annex Vendor Benchmarking (€600) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (€600) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking 5-year Historic Analysis (€600) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (€600) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (€1900) This report
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The Market Impact Report contains 80+ pages of analysis into the main providers in the International Voice market, including interviews with MNOs and international voice carriers. The report is available on November 9th. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on. Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) (Included). Only available as an annex to the Market Impact Report
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The Market Impact Report contains 80+ pages of analysis into the main providers in the international voice market, including interviews with MNOs and international voice carriers. The report is available on November 9th. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase. Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to the Market Impact Report
- Annex Regional Analysis (£650) Not included. Only available as an annex to the Market Impact Report
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The Market Impact Report contains 80+ pages of analysis into the main providers in the Steering of Roaming market. Including interviews with mobile operators and Vendors of steering solutions. This report will be available on the 8th of June. The Market Impact Report has 3 annexes which are also available to purchase:
- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking 5-Year Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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The Market Impact Report contains 150+ pages of analysis into the main providers in the CPaaS market. Including interviews with enterprises and Vendors of CPaaS solutions. This report will be available on the 27th of April. The Market Impact Report has 2 annexes which are also available to purchase:
- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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The Market Impact Report contains 100+ pages of analysis into the main providers in the Signalling Firewall market. Including interviews with MNOs and Vendors of Signalling Firewall solutions. This report will be available on the 30th of March. The Market Impact Report has 3 annexes which are also available to purchase:
- Market Impact Report (£1600) This report
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Annex Vendor Benchmarking Regional Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking 5-year Historic Analysis (£650) Not included. Only available as an annex to Market Impact Report & Vendor Benchmarking
- Annex Vendor Benchmarking (£650) Not included. Only available as an annex to Market Impact Report
- Market Impact Report (£1600) This report
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Sale!
This report is available from 6th December 2022 and contains a thorough discussion of strategic aspects related to 5G Roaming. This publication is a perfect guide for Roaming teams that are planning to implement 5G SA or 5G NSA. Also, vendors can understand better what challenges MNOs are currently facing and how they can support them. The Strategic Analysis version of this report contains feedback from 78 MNOs across 53 countries and the participation of BICS, Cellusys, Comfone, SecurityGen and Vodafone Carrier & Partner Services. Considering the increasing relevance of 5G Roaming, this publication addresses the following questions:
- When MNOs estimate that they will launch 5G NSA & 5G SA Roaming?
- What are the main challenges and opportunities of 5G SA Roaming for MNOs?
- Which enterprise sectors have the biggest interest in 5G SA Roaming?
- What MNOs think about BCE and its implementation?
- How MNOs see vendors supporting them for 5G Roaming?
- What solutions for 5G SA are vendors offering?
- What challenges are vendors facing in the delivery of 5G Roaming SA solutions?
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Sale!
The Strategic Analysis version of the report is published on 22nd September and contains 90+ pages of analysis of the main providers in the International Voice market. The Executive Summary (this part of the report is sent to the Operators who take part in the research) contains:
- Tier Vendor listing
- MNOs’ opinions on the key challenges and major developments in International Voice (e.g. Top requirements, expected changes in the space,...)
- A detailed Comparison on over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: BICS, China Mobile International, HGC Global Communications, iBASIS and TATA Communications
- Changing Vendor (MNOs indicate whether they are changing their vendor)
- Net Promoter Score i.e. if MNOs actively promote them to others
- Conclusions Vendor by Vendor with operator quotes on their performance
- Leaderboard
- Information about international call volumes and the impact derived from COVID-19
- Strategic Conclusions by ROCCO Research Team
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Sale!
The Strategic Analysis version of the report is published on 15th September and contains 90+ pages of analysis of the main IPX Network Vendors in the market. The Executive Summary (this part of the report is sent to the Operators who take part in the research) contains:
- Tier Vendor listing
- MNOs’ opinions on the key challenges and major developments in IPX (e.g. Key Challenges for MNOs with working with the Vendors, Top Requirements MNOs have for the Vendors,...)
- Providers leaderboard tiered and actual ratings
- A detailed comparison of over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: A1 Telekom Austria, BICS, Comfone, iBASIS, Syniverse and Vodafone Carrier & Partner Services
- Changing Vendor (MNOs indicate whether they are changing their vendor)
- Net Promoter Score i.e. if MNOs actively promote them to others
- Conclusions Vendor by Vendor with operator quotes on their performance
- Leaderboard
- Information about IPX expenditure volumes
- Strategic Conclusions by ROCCO Research Team
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Sale!
This report is available from May 26th 2022 The Strategic Analysis Report contains 100+ pages of Market Intelligence based on the interviews with 15 leading vendors in the CPaaS space. Table of Contents
- Team
- Objective
- Introduction
- What is CPaaS?
- Use Cases
- The Interviewed Vendors
- Company Mission Statement
- Vendors’ Overview
- Primary Focus
- Top 3 Product Offerings
- Vendors’ Strategy
- Organisation-Related Questions
- CPaaS Clients
- Vendors’ Solutions
- 2600Hz
- BICS
- Enabld
- GMS
- iBASIS
- Infobip
- IntelePeer
- Kaleyra
- Link Mobility
- Mitto
- Route Mobile
- Sinch
- Syniverse
- TATA Communications
- Webex
- Future Plans & Strategy
- Pricing
- The Market Leaders
- CPaaS & SaaS
- CPaaS & Value
- COVID-19 & CPaaS
- Regional Analysis
- Expectations about RCS
- Conclusions
- Notes on our Report
- Vendors’ Directory
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Out of stockThis Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
- Executive Summary containing
- Operator opinions on the key Challenges in the market
- Tiered Vendor listing
- Strategic Analysis
- General Ratings and Brand Perceptions for the following vendors: Adaptive Mobile Security, AMD Telecom, Alaris Labs, Anam Technologies, Antwerp Technologies, BICS, Cellusys, Computaris International, Comviva, GMS, Globe Teleservices, Haud, HGC, Infobip, Lanck Telecom, Mavenir, Mitto, Mobius Wireless, Mobileum, NewNet, Omobio, Route Mobile, SAP, Sinch, Syniverse, Tango telecom, tyntec
- Then, a detailed rating comparison on over 30+ Leadership and Performance KPIs (defined by the Mobile Operators) on these specific vendors who received 5+ Mobile Operator opinions in this research
- Adaptive Mobile Security
- Anam Technologies
- Comviva
- Haud
- Infobip
- Sinch
- Net Promoter Score
- Conclusions vendor by vendor with Operator quotes on their performance
- Overall Leaderboard
- Strategic Conclusions by ROCCO management team
- Executive Summary containing
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This Strategic Analysis Report contains 100+ Pages of Market Intelligence into 19 leading Vendors in the market: Agile Telecom, Antwerp Technologies, Bics, Comviva, GMS, Infobip, Link Mobility, Mitto, Monty Mobile, MrMessaging, Omobio, OpenMarket, PCCW Global, Route Mobile, Sinch, SMS Highway, Syniverse, Tata Communications, Vox Carrier
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
- Executive Summary of findings from the report
- Strategic Analysis of the Vendors
- Vendor Directory
- Detailed overview of the market and the products
- Strategic Analysis - The Vendors: A2P SMS Messaging Vendors, Ownership Structure, When the Companies were Founded, Their Mission, Their Business Focus, Product Offerings, Their Future Focus for Product Offerings, Their Customers (general overview not Customer Lists), Their Headquarters, Office Locations, Their Employment Strategy, Their Revenues
- Strategic Analysis - Service Specifics: Covid impacts, A2P SMS Messaging Vendor Types, Their Value Added Services, Their Percentage of the A2P SMS Business, Their Transacting Currencies, Pricing Models, Number of SMS Which are Routed, Use of Aggregators, Working with MNO Groups, Working with SMS Hubs, Working with OTT Players, Level of Control of A2P SMS Route, Use of Grey Routes, Multi-Hop Routing, A2P SMS Fraud, Spam, Direct Connections, SMS Firewall, Profit Margin for A2P SMS Messaging, Client Rewards and Loyalty Programmes, Plans and Strategy for the Future, Future Predictions
- Full Interviews with all the Vendors on their products and their outlook on the market:
- Annex A: Directory of A2P SMS Messaging Vendors
- Annex B: A2P SMS Messaging Vendor Interviews
- What Operators need to think about
- The future, where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
- Executive Summary (this part of the report is sent to the Operators and Vendors for free, add yourself to our mailing list or contact us for this)
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This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
- Executive Summary (this part of the report is sent to the Operators who take part in the research)
- Providers leaderboard tiered and actual ratings
- Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
- Leadership
- Performance in general as a company
- Performance on KPIs specific to IPX Vendors
- Brand perception
- NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
- MNO quotes on what they think to the Vendors
- Key Challenges for MNOs with working with the Vendors
- TOP 3 Requirements MNOs have for the Vendors
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Strategic Report contains 80+ Pages of Analysis into all the providers in the market.
- Executive Summary
- Detailed comparison of all the providers in the market in over 30+ Key Performance Indicators defined by Operators
- Leadership
- General Performance
- Performance on Key aspects
- Key Challenges in the market
- Where the market is going, what new developments are needed
- Strategic summary by ROCCO management team
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This Report contains 80+ Pages of data on the Customer Service perceptions based on 809 opinions from MNO on Vendors in the Telecoms market. Vendors were selected by MNOs, MNOs could talk about any Vendor they wanted. MNOs rated the Vendor and if we received over 5 responses on a Vendor we included them in this report.
- Executive Summary (this part of the report is sent to the MNO's for free)
- Highlights from the Report
- Vendor Ranking
- The Strategic Analysis Version of the report contains:
- Vendor by Vendor analysis across all the 18 KPIs and across 68 Vendors (from a possible 184 Vendors) chosen by MNOs: A1 Telekom Austria, Acision, Airtel Business, AMD Telecom, Araxxe, ARCH, Astelnet, BICS, BT, Cellusys, Centili, Colt, Comfone, CS Networks, Dimoco, DT ICSS, EDCH, Ericsson, Etisalat, Fraudbuster, GMS, HGC, iBasis, Identitel, IDM, Infobip, IP Com, Latro, Lavastorm, McTel, Mobileum, Mobius, Monty Mobile, MTT, Nexmo, Nextgen, NTT Comms, Orange Wholesale, PCCW Global, Revector, RoamSmart, Roamsys, Route Mobile, SAP, Sevis, Silta, Sigos, Sinch (CLX), Tomia (Starhome MACH), Syniverse, Tanla, Tata Communications, Tayana, Tele2, Telecom Italia Sparkle, Telefonica International Wholesale, Telenor Global Services Tele2, Telstra, Telia Carrier, Telintel, Teralight, Tieto, TNS, tyntec, WeDo Technologies, Yaana
- including MNO quotes about them
- With 18 KPIs on Customer Service
With 18 Customer Service KPIs
UK Companies are subject to V.A.T. Paid at the Standard Rates. If you haven't bought a report from ROCCO before, this purchase will be subject to signature of our Single Use License Terms of Use.1. They are friendly and helpful 2. They are patient and listen to my needs 3. They spend the time with me that I deserve 4. We have a respectful working relationship 5. They provide consistent personnel who understand my business 6. When they change personnel, there is a smooth handover 7. They can quickly detect the cause of issues 8. They can quickly resolve issues 9. The first contact I speak with is able to resolve my issue 10. They take responsibility for issues they create 11. They keep their promises 12. They communicate clearly 13. They are well trained on their products and services 14. They speak or attempt to speak my language 15. They offer local support during my office hours 16. They meet face to face with me or offer events I can attend 17. They always give more than I expect 18. They have "The Wow Factor" - Executive Summary (this part of the report is sent to the MNO's for free)