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    NEW FRAUD PREVENTION MARKET INTELLIGENCE REPORT 2022 After 3 years since the first release, ROCCO has published the second edition of the Fraud Prevention Market Intelligence report. This report complements the SMS Firewall Market Intelligence Report 2021, which specifically focused on one of the key services in Fraud & Security. With 14 interviewed vendors and more than 150 pages, this new study covers the services that Fraud & Security vendors are offering and their opinion on key aspects related to this topic. Moreover, it is featured their future expectations and the key regional trends. This new issue is a useful guide for those MNOs who want to be better informed about the main services for Fraud prevention. Moreover, vendors can understand what their competitors are currently offering and their stance about key issues in this space. If you want to have a comprehensive guide of the solutions to protect your business, own for your company the Strategic Analysis version of this report. This report is available from January 19th 2022   The Strategic Analysis Report contains 150+ pages of Market Intelligence based on the interviews with 14 leading vendors in the Fraud Prevention space. Table of Contents
    • Team
    • Objective
    • Fraud Prevention Overview
    • The Interviewed Vendors
    • Company Mission Statement
    • Vendors’ Overview
    • Primary Focus
    • Top 3 Product Offerings
    • Vendors’ Strategy
    • Organisation-Related Questions
    • The Top 3 Vulnerabilities
    • Advanced Tools Usage
    • Customers’ Biggest Obstacles
    • Service Specialisation
    • Technical Fraud
    • Subscription/Payment Fraud
    • Distribution Fraud
    • Business Fraud
    • Prepaid Fraud
    • The Top Growing Threats
    • Impact on Customers
    • Fraud Awareness
    • Key Aspects of a Fraud Prevention Solution
    • Fraud Prevention Investment
    • Auditing & Consulting
    • Artificial Intelligence & Machine Learning
    • Cloud-Based Solutions
    • The Role of COVID-19
    • Vendors’ Solutions
    • Solutions’ Overview
    • Anam
    • Araxxe
    • Cellusys
    • Comviva
    • HGC Global Communications
    • Infobip
    • Latro
    • Metacert
    • Mobileum
    • Monty Mobile
    • Positive Technologies
    • Sinch
    • Syniverse
    • TATA Communications
    • Fraud Trends & Predictions
    • MNOs & Fraud Prevention
    • Concluding Remarks
    • Notes on our Report
    • Vendors’ Directory
      Payment terms:
    • UK Companies are subject to V.A.T. Paid at the Standard Rates.
    • The report will be sent over electronically following signature of a simple Terms of Use Document issued by ROCCO.
  • This report is available from 21st May 2019 and contains up-to-the-moment Strategic advice on How Wholesale Roaming is delivered in 2019. This report is a perfect guide for Roaming teams on how to optimise their functions and what to consider to make the most efficient Wholesale Roaming Team based on the advice of over 100 Global MNOs. This Strategic Analysis Report has been created based interviews with MNOs and International Vendors and contains 50+ Pages of data In 2015 we conducted the same report and MNOs found it helpful. Some of the key factors that came out of the research were the challenges MNOs had with pretty much all aspects of the Wholesale Roaming business. From 30 year old processes, to paper orientated processes and of course a lot of inefficiency. Since that time the role of that function has remained the same but has faced considerable challenges (regulations, new service openings, silent roamer growth, market disruption). It’s not an easy role especially when we consider the growth in Roaming usage is tremendous globally. 3.8% growth in travel and 300% increase in Roaming in the EU alone has seen roaming being used more than ever before. Interestingly, with 5G Roaming coming in the next few years the wholesale roaming function is going to face new challenges unlike its ever seen before. The negotiations and service openings will be based on optimising costs of course but also now about optimising quality. All these considerations and more are addressed in this unique report. The Strategic Analysis Version contents: Contents 2 About the Authors 4 Introduction 6 Methodology 7 Executive Summary 8 MNOs which appear in this report 8 The Wholesale Roaming Team Structure 9 In which Department is Wholesale Roaming Managed 10 Wholesale Roaming Team Responsibilities 11 Live Roaming Partners 2019 12 Support for Wholesale Roaming Teams 15 Industry Frustrations 16 Specific Areas which Frustrate MNOs 17 Industry Satisfactions 20 Industry Meeting Attendance 22 Roaming Standards That Need Improvement 23 Roaming Processes That Need Improvement 24 What Associations can do more to support MNOs 26 The Roaming Teams Biggest Challenges 28 Comments from The Roaming Teams 29 Global Data Roaming Revenue Barometer 31 Global Voice Roaming Revenue Barometer 32 Revenue Enhancements MNOs Plan to Make 33 What Opportunities are Coming for the Wholesale Roaming Team 35 Challenges Connecting Roaming Partners and how to handle them 38 Efficiency Barometer 39 Recommendation for Process Improvements for IOT Discount Agreements 40 Vendor Outsourcing Considerations Checklist 43 Competitiveness in the Wholesale Roaming Products and Services Market 44 Processes MNOs would like to Outsource which they Cannot Today 45 What Processes Should Not be Outsourced 46 Eligibility for taking part in this report 47 Your Feedback, Our Future Reports 47 Current research projects for MNOs 49 ROCCO Catalogue 49 The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.      
  • Sale!
    This report is available from 19th October 2022 and contains up-to-the-moment Strategic advice on How Wholesale Roaming is delivered in 2022. This report is a perfect guide for Roaming teams on how to optimise their functions and what to consider to make the most efficient Wholesale Roaming Team based on the advice of over 100 Global MNOs.   This Strategic Analysis Report has been created based on interviews with MNOs and contains 80+ Pages of data.   Previous editions of this report were released in 2015 and 2019 and MNOs found it helpful for their Strategy refinement. Over the years, operators have faced several challenges in several areas of the Wholesale Roaming business. For instance, there are some processes from previous generations which generate a lot of inefficiency considering the current infrastructure scenario. Considering that many operators are currently renewing their infrastructure, this has put further pressure on the people behind the Wholesale Roaming team. Moreover, Roaming is starting to get back to its pre-COVID levels. As shown in ROCCO’s Wholesale Roaming Strategy Report 2020, traffic levels suffered a strong decline due to travel restrictions.   Given that there are high expectations due to infrastructure renewal, it is worth knowing how MNOs are preparing for the future. This is of particular importance, as negotiations and service openings will be based on optimising costs of course but also now about optimising quality. All these considerations and more are addressed in this unique report.   The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates
  • Sale!
    The Strategic Analysis version of the report is published on 22nd September and contains 90+ pages of analysis of the main providers in the International Voice market. The Executive Summary (this part of the report is sent to the Operators who take part in the research) contains:
    • Tier Vendor listing
    • MNOs’ opinions on the key challenges and major developments in International Voice (e.g. Top requirements, expected changes in the space,...)
    The Strategic Analysis version contains: General Ratings and Brand Awareness for the following vendors: Airtel, Apelby Communications, Arelion, Bankai Group, BICS, BT Wholesale, China Mobile International, China Telecom Global, China Unicom Global, Deutsche Telekom Global Carrier, HGC Global Communications, iBASIS, IDT Corporation, KDDI Global, LANCK Telecom, Lumen Technologies, NTT Communications, Orange Wholesale, PCCW Global, TATA Communications, Tecomsa, Tele 2, Telecom Italia Sparkle, Telefónica Global Solutions, Telenor Global Services, Telstra International, TNZi, Vodafone Carrier & Partner Services, Voice Carrier Inc., VOX Solutions, WIS Telecom
    • A detailed Comparison on over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: BICS, China Mobile International, HGC Global Communications, iBASIS and TATA Communications
    • Changing Vendor (MNOs indicate whether they are changing their vendor)
    • Net Promoter Score i.e. if MNOs actively promote them to others
    • Conclusions Vendor by Vendor with operator quotes on their performance
    • Leaderboard
    • Information about international call volumes and the impact derived from COVID-19
    • Strategic Conclusions by ROCCO Research Team
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report not later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done so by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This report is available from 30th January and contains the latest Strategic insights from MNOs on IoT Security. It has 29 pages.
    This report provides the opinions of 89 MNOs on IoT Security. In this report ROCCO wants to uncover by sincere and honest MNO feedback, what MNOs are seeing and doing about IoT Security. What advice if any they have for other MNOs and Vendors to prepare and to protect the industry from security breaches. We all know that IoT brings opportunities, but are those opportunities matched equally by the opportunities for hackers they present? This report also reviews input from various MNO sources to summarize the evolution of eSIM. The Report Contents with page numbers:  About the Authors 4 Introduction 5 Executive Summary 6 Background 6 The Objectives of this Report 7 What is IoT Security? 8 MNO Participation in this Survey 10 Internet of Things Revenues now and by 2020 11 Active SIM Cards 12 Percentages of IoT Sims versus Consumer Sims 13 Expertise in IoT Security 14 Departments Responsible for IoT Security 15 Strategic Analysis 16 IOT Vertical Markets and their Security Risks 16 Security Risks known to MNOs as Connectivity providers 17 The Seriousness of the Security attacks 18 Signalling Security Risks 19 Where Signalling Security Attacks Originate from 20 Average Monthly Revenue per Connected IoT Device (ARPC) 22 Advanced Security Features as Standard 23 Willingness of Enterprises to invest in more Advanced Security 24 Charging Mechanisms for MNOs offering Advanced Security Features as VAS 26 IoT Security Awareness 27 Eligibility for taking part in this report 28 Your Feedback, Our Future Reports 28  
         
  • This report is available from 25th October 2016 and contains up-to-the-moment Strategic advice on IPX and their Big Data Offerings This Strategic Analysis Report has been created based on interviews with 9 International IPX Network Vendors and contains 200+ Pages of data Executive Summary 
    • About the Authors
    • Introduction
    • Objective
    • Methodology
    • Background
    • Some basic concepts of IPX and Big Data
    • ROCCO’s Objective
    • The participating IPX Providers
    • Executive Summary
    • The IPX Market and its Evolution
    • The IPX Networks Geographic Coverage
    • The IPX Providers Customers segmentation
    • The IPX Providers and their IPX Peering Strategy
    • Quality of Service and supported Class of Service
    • The IPX Service Level Agreements
    • IPX Monitoring and Reporting
    • Big Data analytics and Mobile Roaming
    The Strategic Analysis Version of the report contains:
    • IPX Market Intelligence and Evolution
    • The status of IPX adoption: drivers, inhibitors, challenges
    • The IPX Providers strategy for service evolution and differentiation
    • Major changes and services driven by the 5G introduction
    • The IPX Providers Networks
    • The IPX Networks: Geographic Coverage and Equipment Vendors
    • IPX and IPSec
    • The IPX Providers Services
    • IPX services today and in the next short-term
    • Connectivity options and support for IPv6
    • The IPX Providers Customers
    • IPX Customers per Service
    • IPX Customers type
    • The LTE Roaming reach
    • The IPX Providers and their IPX Peering Strategy
    • IPX Quality of Service
    • IPX services mapping to VLANs
    • QoS and supported CoS
    • Traffic routing and DSCP marking
    • Compliance with the GSMA
    • The IPX Service Level Agreements
    • SLA for IPX Access and Transport
    • SLA for the IPX-based services
    • End-to-End QoS guarantee
    • Customer Portal
    • IPX Monitoring and Reporting
    • IPX Network monitoring and reporting
    • GRX Looking Glass
    • LTE Roaming monitoring and reporting
    • Further insights into the monitoring and reporting solutions
    • In-house development vs white label
    • The value proposition of the LTE Roaming monitoring and reporting service
    • Big Data analytics and Mobile Roaming
    • Insights into Big Data analytics market: the IPX Providers view
    • Big Data analytics as solution to the mobile roaming problems
    • Big Data and the role of the IPX Provider
    • Big Data and value added services
    • The IPX Providers Big Data solutions: features and value proposition
    • The IPX Providers Big Data platforms underlying technology
    • In-house development vs white label
    • The participating IPX Providers
    • The IPX Providers and their Companies
    • Ownership Structure
    • When the Companies were Founded
    • Their Mission
    • Their Business Focus
    • Companies Top 3 Product Offerings
    • Future Focus of Product Offerings
    • Their Headquarters
    • Office Locations
    • Their employment strategy
    • Their Revenues
    Annex A: The participating IPX Providers Annex B: IPX Providers Directory Annex C: The Interviews with the Participating IPX Providers The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.      
  • The Market Impact Report contains 100+ pages of analysis into the main providers in the IPX market, including interviews with MNOs and IPX vendors. The report is available on September 28th. Enhance your Market Impact Report experience with three enlightening add-ons that are also available for purchase. Market Impact Report (£1600) This report
    • Annex Vendor Benchmarking (£650) Not included. Only available as an annex to the Market Impact Report
    • Annex Regional Analysis (£650) Not included. Only available as an annex to the Market Impact Report
    • Annex 5-Year Analysis (£650) Not included. Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report no later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • The Market Impact Report contains 100+ pages of analysis into the main providers in the IPX market, including interviews with MNOs and IPX vendors. The report is available on September 28th. Enhance your Market Impact Report experience with the enlightening Vendor Benchmarking add-on. Market Impact Report (£1600) This report
    • Annex Vendor Benchmarking (£650) (Included). Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report no later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report is published on 15th October and contains 100+ Pages of Analysis into all the IPX Network Vendors in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the Vendors in the market in over 40+ Key Performance Indicators defined by MNOs (A1 Telekom Austria, BICS, Comfone, iBasis, Orange Wholesale, Syniverse, Telefonica Wholesale, Telia Carrier, Vodafone Carrier Services)
      • Leadership
      • Performance in general as a company
      • Performance on KPIs specific to IPX Vendors
      • Brand perception
      • NPS (Net Promoter Score), i.e. if MNOs actively promote them to others
      • MNO quotes on what they think to the Vendors
    • Key Challenges for MNOs with working with the Vendors
    • TOP 3 Requirements MNOs have for the Vendors
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report not later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done so by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • Sale!
    The Strategic Analysis version of the report is published on 15th September and contains 90+ pages of analysis of the main IPX Network Vendors in the market. The Executive Summary (this part of the report is sent to the Operators who take part in the research) contains:
    • Tier Vendor listing
    • MNOs’ opinions on the key challenges and major developments in IPX (e.g. Key Challenges for MNOs with working with the Vendors, Top Requirements MNOs have for the Vendors,...)
    The Strategic Analysis version contains: General Ratings and Brand Awareness for the following vendors: A1 Telekom Austria, Arelion, BICS, China Mobile International, China Telecom Global, CITIC Telecom, Comfone, Deutsche Telekom Global Carrier, Etisalat, HGC Global Communications, iBASIS, Orange, Orange International Carriers, PCCW Global, SAP, Syniverse, TATA Communications, TDC Wholesale, Tele2, Telecom Italia Sparkle, Telefonica Global Solutions, Telenor Global Services AS, Telstra Global, TNSi, Vodafone Carrier & Partner Services.
    • Providers leaderboard tiered and actual ratings
    • A detailed comparison of over 30 Leadership and Performance KPIs (defined by MNOs) on these specific vendors that received ratings from 5 different operators: A1 Telekom Austria, BICS, Comfone, iBASIS, Syniverse and Vodafone Carrier & Partner Services
    • Changing Vendor (MNOs indicate whether they are changing their vendor)
    • Net Promoter Score i.e. if MNOs actively promote them to others
    • Conclusions Vendor by Vendor with operator quotes on their performance
    • Leaderboard
    • Information about IPX expenditure volumes
    • Strategic Conclusions by ROCCO Research Team
      The party purchasing this report is receiving a Single Use License entitling them to a report which can be circulated within their company only. If you've never purchased a ROCCO report before, you will be asked to sign A Terms of Use agreement which will be sent to you after your purchase to agree to the Single Use License. Expect to receive the report no later than 24 hours after purchase. Additional licenses may be purchased at a reduced price and for companies wishing to purchase an Unlimited Distribution version of the report (a license to distribute the report freely), this can be done so by contacting ROCCO at HQ@rocco.group UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • This Strategic Report contains 100+ Pages of Analysis into all the providers in the market.
    • Executive Summary (this part of the report is sent to the Operators who take part in the research)
    • Providers leaderboard tiered and actual ratings
    • Detailed comparison of all the providers in the market in over 40+ Key Performance Indicators defined by MNOs
      • Leadership
      • General Performance
      • Performance on Key aspects
    • Detailed Brand perceptions of each provider
    • Operator feedback into what Products and Services they like and what they need
    • Key Challenges in the market
    • Why Providers are valuable and where Operators think they could add more value
    • Where the market is going, what new developments are needed
    • Strategic summary by ROCCO management team
    • ROCCOs perceptions of future developments in the field
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.
  • The Market Impact Report contains 70+ pages of analysis into the main providers in the M2M IoT Roaming Monetisation market. Including interviews with MNOs and Vendors of M2M IoT Roaming Monetisation solutions. The Market Impact Report has 1 annex which is also available to purchase:
    • Market Impact Report (€1900) This report
      • Annex Vendor Benchmarking (€600) Not included. Only available as an annex to the Market Impact Report
    The party purchasing this report is receiving a single license for a single report to be used by their company only. A Terms of Use agreement will be sent to you after your purchase to support this. Expect to receive the report by e-mail within 24 hours of purchase. Additional licenses may be purchased at a reduced price. Please contact us for more information. UK Companies are subject to V.A.T. Paid at the Standard Rates.